Exceeded 10k with a client, Upwork fee has not decreased to 5%

[chris_bannu]

Hi guys,

I exceeded 10k with a client I am working for fulltime, but unfortunatelly the Upwork fee is not 5%. It did drom a bit, I think it's 8%, but it's not 5%. That's pretty weird 🙂

Does anyone know why is that and how that can be fixed?

Thank you kindly,

Chris

[inerc]

Congratulations) This is a great result. Maybe I will manage to exceed 10k

[vladag]

Hi Chris,

Can you please pm me the contract and client details, so I can take a look? Also, is it possible that you were hired by the same client from two different accounts?

[iamchunchunchun · Accepted solution]

Maybe it's because a 10% fee was applied to part of the money that you earned during a week, while a 5% fee was applied to the part that exceeds $10,000.

[chris_bannu]

Hi guys,

Thanks for the answers, yeah I'm sure Hiu is right 🙂 Great sense of observation btw.

Thanks a lot,

Chris

[vladag]

Hi Chris,

I believe Hiu is right, if your most recent payment straddled the 10k threshold, a blended fee would be applied on it, since 10% would be applied on the amount up to 10k and 5% on the remaining amount. Please check again and let us know if this is the case.