I exceeded 10k with a client I am working for fulltime, but unfortunatelly the Upwork fee is not 5%. It did drom a bit, I think it's 8%, but it's not 5%. That's pretty weird 🙂
Does anyone know why is that and how that can be fixed?
Thank you kindly,
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Can you please pm me the contract and client details, so I can take a look? Also, is it possible that you were hired by the same client from two different accounts?
I believe Hiu is right, if your most recent payment straddled the 10k threshold, a blended fee would be applied on it, since 10% would be applied on the amount up to 10k and 5% on the remaining amount. Please check again and let us know if this is the case.