Hi, everybody!
It's been a while since I've been around. I apologize in advance if this is a silly or over-answered question: Are we, Top Rated freelancers, still able to ask for a contract to be excluded from our Job Success Score? And, if it is that so, how can we do that? I've just spotted an old contract amid my jobs that had haven't shown once I achieve the Top Rated certification, and it has a 4-star review for me.
Yes, I know it is not a big deal, but it truly bothers me. 
Luz H wrote:Hi, everybody!
It's been a while since I've been around. I apologize in advance if this is a silly or over-answered question: Are we, Top Rated freelancers, still able to ask for a contract to be excluded from our Job Success Score? And, if it is that so, how can we do that? I've just spotted an old contract amid my jobs that had haven't shown once I achieve the Top Rated certification, and it has a 4-star review for me.
Yes, I know it is not a big deal, but it truly bothers me.
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a 4 star feedback is not a bad feedback and after 6 months it isn't included in the calculation of your JSS. It also rolls off the screen so someone would need to scroll through several pages to see that one 4 star. I may be wrong, but I think there's a 1 or 2 week length of time that you have to use that opportunity to remove feedback. But in case you want to try,
To request a removal of feedback please email freelancersuccess@upwork.com with the relevant contract number and either "JSS Only" OR "Hide from Profile and JSS".
There's also a time limit (3 months or after 10 contracts) on when you can use that perk again. IMO, I think at this point, on an OLD contract it would be Very foolish to remove that 4 star feedback, just because it bothers you. You never know when a VALID reason for using that perk will come up. And that usually will happen almost right after you use that perk and you won't be able to use that perk.
Luz H wrote:Hi, everybody!
It's been a while since I've been around. I apologize in advance if this is a silly or over-answered question: Are we, Top Rated freelancers, still able to ask for a contract to be excluded from our Job Success Score? And, if it is that so, how can we do that? I've just spotted an old contract amid my jobs that had haven't shown once I achieve the Top Rated certification, and it has a 4-star review for me.
Yes, I know it is not a big deal, but it truly bothers me.
-------------------------
a 4 star feedback is not a bad feedback and after 6 months it isn't included in the calculation of your JSS. It also rolls off the screen so someone would need to scroll through several pages to see that one 4 star. I may be wrong, but I think there's a 1 or 2 week length of time that you have to use that opportunity to remove feedback. But in case you want to try,
To request a removal of feedback please email freelancersuccess@upwork.com with the relevant contract number and either "JSS Only" OR "Hide from Profile and JSS".
There's also a time limit (3 months or after 10 contracts) on when you can use that perk again. IMO, I think at this point, on an OLD contract it would be Very foolish to remove that 4 star feedback, just because it bothers you. You never know when a VALID reason for using that perk will come up. And that usually will happen almost right after you use that perk and you won't be able to use that perk.
Hi, thanks for your words.
Truth be told, it's about a contract that had no longer shown among my jobs and, suddenly, reappeared. Maybe it's a bug, so I'll check it again.
I'm kind of obsessive about this grading thing, so this kind of stuff gets on my nerves.
Don't pay too much attention to me. To be honest, I tried to remove this query as soon as I made it. It is nonsense, yes. I know... 
Again, thank you very much. I'm going to accept your solution so that this question doesn't go any further.
Best regards,
Luz
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