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Preston's avatar
Preston O Community Member

Expert Vetted Talent - Pre-Vetting Call Schedule Link

I was pre-approved for Expert Vetted Talent and got an email that the team would follow up in 4-6 weeks. I heard nothing until now. I just got an email that says: 

 

We previously sent you an invitation to schedule your pre-vetting call in consideration for the Expert-Vetted Talent badge, however, we have noticed that you have not yet scheduled.

Please be advised that you have 5 business days from today to schedule your interview. If we do not receive a booking by then, we will have to move forward with other approved applications, and you will no longer be under review for the Expert-Vetted Talent badge.

 

I never received such an email and have searched through all of my inboxes and folders for such a thing. Nothing. I get stuck in a spiral with the support chatbot and can't connect with an actual person. I also can't find a place to submit a support ticket.

 

Can someone at Upwork help?

2 REPLIES 2
Carlo's avatar
Carlo R Community Member

Hi, how much does it cost to apply/get an Expert-vetted badge?

Joanne's avatar
Joanne P Retired Team Member

Hi Preston,

 

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will contact you.

~ Joanne
Upwork