Expert Vetted Talent - Pre-Vetting Call Schedule Link

[#1]

I was pre-approved for Expert Vetted Talent and got an email that the team would follow up in 4-6 weeks. I heard nothing until now. I just got an email that says: 

We previously sent you an invitation to schedule your pre-vetting call in consideration for the Expert-Vetted Talent badge, however, we have noticed that you have not yet scheduled.

Please be advised that you have 5 business days from today to schedule your interview. If we do not receive a booking by then, we will have to move forward with other approved applications, and you will no longer be under review for the Expert-Vetted Talent badge.

I never received such an email and have searched through all of my inboxes and folders for such a thing. Nothing. I get stuck in a spiral with the support chatbot and can't connect with an actual person. I also can't find a place to submit a support ticket.

Can someone at Upwork help?

[#2]

Hi, how much does it cost to apply/get an Expert-vetted badge?

[#3]

Hi Preston,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will contact you.