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Extra funds in my a/c while solving previous ticket " Escrow money is not appearing in my account"


Last time, I had an issue that escrow money in my account is not appearing. The ticket had been solved. However, now. I have a different issue.

The ticket had been resolved by the customer support and they transferred money to my Paypal account.However, I have couple of questions:

1. My Paypal account is not linked with the Upwroks, how were they able to transfer that money in my PayPal account
2. Now its showing extra amount in my Upworks account ; It was confirmed by the customer support that almost 10 bucks are remaining . Why this extra amount in my account?? Smiley MadI think there are some issues with the calculation. Please anyone can clarify, because Smiley Wink I have other things to do as well. I think its my responsibility to inform you, hence I am requesting you to please take care of this.

Thanks very much.

Hi Ruchi,


One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
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