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FIx priced project, before due date, completed tasks, payment request

Active Member
Brylle S Member Since: Oct 16, 2019
1 of 17

Hello,

 

I'm not really new to Upwork but It's my first time to actually do jobs other than my first full-time job for 4 years. It's my first time doing a fix-priced job.

 

The contract got originally 2 milestones. The 1st milestone is done way before due date and paid. The 2nd milestone is also done way before due date and is currently in escrow.

 

Then we agreed on another task which I thought would be in another contract but the client added it as a 3rd milestone. This is also now done way before due date which is currently not in escrow.

 

It currently shows that the allotted budget is full as agreed. I have submitted request for the 2nd milestone's payment before I worked the 3rd one but he said that he'll fund it when the 3rd milestone is done, which is now done.

 

And now, we're discussing for another task.

By the way, my estimates for job completion were appropriate but the client had them extended for around 4 days.

 

What are the odds of my payment security? Should I wait for the due date before asking?

 

 

Community Guru
Preston H Member Since: Nov 24, 2014
BEST ANSWER
2 of 17

Due dates in fixed-price contracts are not actually used by Upwork for anything. So it really doesn't matter.

 

If you finish a task, submit it.

 

But only if it has been funded.

 

It sounds like you are wondering if submitting early would be a bad thing. Of course not.

 

The due date does not matter. The budget does not matter. The amount of pay that was promised does not matter.

 

What matters is how much is funded in escrow.

 

If you do work for a milestone that has not been funded, Upwork will not help you get that money.

Active Member
Brylle S Member Since: Oct 16, 2019
3 of 17
Thank you very much..
I needed advice for this..

I communicated with the client and all settled now..

👍
Active Member
Praveen R Member Since: Jan 21, 2020
4 of 17

Hi Preston,
I would like you to take a look at my most recent experience on upwork most probably this is the worst experiene of my life as well. Let me explain you the whole scenario:

There's a client who wants the bitcoin( BTC ) from me and I was ready to provide him since I had access to it, the job was live on upwork platform so I was assured that it was following all guidelines and that's why I've ask the client for his btc address on upwork chat box and he have provided it to me.
Afterwards when I accepted his contract, I've send the btc to the same btc address that was provided by the client and while submitting the work for each milestone, I've also clearly mentioned all the terms like I'm sending this much amount of btc to this particular client's btc address ( 1CAqKqqJivyb3jUWE25gcbz6dHA53L5NwE ),
transaction history of the same, amount of btc etc and the payement was released by the client for each milestone. So I was confident enough to proceed with the next milestone but the thing is 

After 2-3 Days, his funds were returned to him and upwork customer support states “We are sorry to have to take this step, but this matter is a result of an issue with your client’s billing method. Please contact your client for more information"
and the Upwork support team says that This reversal (chargeback) is a result of your client contacting their bank and asking them to reverse the payment for the following transactions.
and also stated that We have carefully reviewed your work activity and determined that the work billed does not qualify for Upwork Payment Protection



But I never get a single indication from Upwork platform that this deal does not qualify for Upwork Payment Protection

Please help me out and tell me what I'm suppose to do

 

Community Guru
Petra R Member Since: Aug 3, 2011
5 of 17

Praveen wrote:

There's a client who wants the bitcoin( BTC ) from me and I was ready to provide him since I had access to it,


That should have been the point where you should have laughed out loud and walked away.... Think about it logically... Why in the world would a real, genuine client pay you, pay the extra for the service fee etc to buy bitcoin when they could simply buy them themselves???

 

It looks like the "client" was a scammer whom you helped laundering money with a stolen or hacked credit card(s) or PayPal account.



If that was the case, the funds were not reversed to your "client". The funds were returned to the rightful owner of the payment method.

 


Praveen wrote:


Please help me out and tell me what I'm suppose to do


Not much you can do.

Active Member
Praveen R Member Since: Jan 21, 2020
6 of 17

Thanks for your reply Petra,

Let's say if I've done another legit job to the same client then who's responsbile for my money?

and if the client was a scammer then how he was able to verified his payment method on Upwork?


and how do I rectify a scammer on upwork?

Community Guru
Petra R Member Since: Aug 3, 2011
7 of 17

Praveen R wrote:

Let's say if I've done another legit job to the same client then who's responsbile for my money?


Well, this job clearly wasn't legit... How could you not know that no good would ever come of that? It is so obvious.

 


Praveen R wrote:

Let's say if I've done another legit job to the same client then who's responsbile for my money?


Generally you.

If a chargeback can not be successfully defended (which is impossible in cases of fraudulent use of a payment method) you are unlikely to see the money again.

 


Praveen R wrote:


and if the client was a scammer then how he was able to verified his payment method on Upwork?


If the client was a scammer and had hacked the payment method, they were able to verify.

 

How much money have you lost?

 

Active Member
Praveen R Member Since: Jan 21, 2020
8 of 17

I've lost around $1k and most disgusting thing is this, the reply I got from the upwork team which says:

**Edited for Community Guidelines**


So I also need to bare the upwork fee as well for the job which I didn't get paid.
I've done nothing wrong and that's why I was in constant touch with the upwork team unlike my client who's no more active on this platform. He's a scammer and done the scam on upwork. 

My only concern is that, I never get a single indication from upwork team that this deal does not qualify for Upwork Payment Protection. So how would I know that through this contract i won't get paid?
the job was live on your platform so I was assured that it was following all guidelines and that's why I've picket it up and to avoid any dispute regarding my payment, I've asked the client for his bitcoin address on upwork chat box and he have provided it to me and I've send the btc to the same address and I've attached the screenshot as well.



Moderator
Goran V Moderator Member Since: Mar 24, 2017
9 of 17

Hi Praveen,

 

I understand your frustration with this and I`m sorry to hear about the bad experience you had. If you have any additional questions feel free to post them on your ticket and our team will assist you further as soon as possible.
I can also recommend checking out this Post for more tips on how to avoid questionable jobs. Thank you.


Untitled
Active Member
Praveen R Member Since: Jan 21, 2020
10 of 17

HI Goran,

Thanks for your understading and yes, I'm active on my ticket and the upwork team is heling me out now.

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