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ginny-williams
Community Member

Face Cant be Detected on Visual verification. Please help.

Face Cant be Detected on Visual verification. Please help. 

1 REPLY 1
AveryO
Community Manager
Community Manager

Hi Ginny, 


Could you please try clearing your browser's cookies or use a different browser to see if the issue persists? If you're wearing glasses, please remove them, make sure to center your face on the oval on the screen, and smile to take a picture. 

Let us know if the issue persists, and our team will assist you further.


~ Avery
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