Facing Issue in Identity Verification

[masim5722]

Hi,

I was tried to upgrade my membership to plus but  I was not able to make payment with my cards.So I contact support and they send me a link for identity verification, when i click the mentioned link this message is shown instead of asking ID Card or Call 

We're reviewing your documents and will get back to you within 1 business day.

Its already one busniess day passed.