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Re: Failed due to Beneficiary Name of Bank Account does not match

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Active Member
Sakis K Member Since: May 1, 2019
1 of 8

Hi, I added my bank account but it is deactivated because the Beneficiary Name of Bank Account does not match the one on Upwork. On upwork, I  use my nickname Sakis, but my official name is Athanasios. The surname is the same on both Upwork and on the bank. Also, my ID was verified by upwork (passport) in which the official name Athanasios is stated. How can we resolve the issue with my account?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
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2 of 8

Hi Sakis,

 

Your Upwork name needs to be your full legal name and match the name on your bank account.

Please keep in mind that presenting misleading information is a violation of our TOS. Thank you.


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Sakis K Member Since: May 1, 2019
3 of 8

Hi, the name Sakis is a real name! In Greece people named Athanasios are called Sakis mostly. I did not present any misleading information, This is how I am called

Community Guru
Petra R Member Since: Aug 3, 2011
4 of 8

Sakis K wrote:

Hi, the name Sakis is a real name! In Greece people named Athanasios are called Sakis mostly. I did not present any misleading information, This is how I am called


Ah, that makes sense now, Like Jim being a form of James!  or Bobby for Robert...

 

You can leave it and contact support to manually approve your bank account, as "common forms" of legal names are in fact allowed. It just needs manual intervention of Upwork Support staff. Simply explain that Sakis is the common short form of your name.

 

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Sakis K Member Since: May 1, 2019
5 of 8

Thanx, I prefer Sakis, just contact support for it.

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Sakis K Member Since: May 1, 2019
6 of 8

I am changing the name to the legal name, to be in line with the TOS. Just read them, many thanx

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Community Guru
Petra R Member Since: Aug 3, 2011
7 of 8

Sakis K wrote:

Hi, I added my bank account but it is deactivated because the Beneficiary Name of Bank Account does not match the one on Upwork. On upwork, I  use my nickname Sakis, but my official name is Athanasios.


change your name on Upwork to your real name.

 


Sakis K wrote:

my ID was verified by upwork (passport) in which the official name Athanasios is stated.


Well, that does not inspire much trust in Upwork's ID verification procedures.

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Sakis K Member Since: May 1, 2019
8 of 8

Sakis is my real name. As I said to the Goran previously, in Greece people named Athanasios are mostly called Sakis

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