May 23, 2020 09:39:11 PM by Steven G
I recently had a family member pass away due to covid and will not be able to work for a while. Would it be possible to get refunds on my available connects? I won't be working for another year I have a lot of family issues at the moment.
May 24, 2020 12:32:38 AM by Martina P
Steven G wrote:I recently had a family member pass away due to covid and will not be able to work for a while. Would it be possible to get refunds on my available connects? I won't be working for another year I have a lot of family issues at the moment.
I am sorry about your family situation, but connects expire after a year (I think) so they will not do you any good even if they refunded them (which they will not).
May 24, 2020 02:10:19 AM by Aleksandar D
Hi Steven,
I'm sorry to hear about your loss. I shared your concern with the rest of our team and one of our agents already reached out to you directly via a support ticket to assist you further. Let us know if you need further assistance.
Thank you.