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Family Emergency

gangaram_steven
Active Member
Steven G Member Since: May 23, 2020
1 of 3

I recently had a family member pass away due to covid and will not be able to work for a while. Would it be possible to get refunds on my available connects? I won't be working for another year I have a lot of family issues at the moment. 

martina_plaschka
Community Guru
Martina P Member Since: Jul 11, 2018
2 of 3

Steven G wrote:

I recently had a family member pass away due to covid and will not be able to work for a while. Would it be possible to get refunds on my available connects? I won't be working for another year I have a lot of family issues at the moment. 


I am sorry about your family situation, but connects expire after a year (I think) so they will not do you any good even if they refunded them (which they will not). 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
3 of 3

Hi Steven,

 

I'm sorry to hear about your loss. I shared your concern with the rest of our team and one of our agents already reached out to you directly via a support ticket to assist you further. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
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