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triptisinghal
Community Member

Fee refund to my freelancer membership

I need a refund of the monthly membership fee that has accidentally gone through today. I have not used my membership this month and cancelled my account too.
3 REPLIES 3
AleksandarD
Community Manager
Community Manager

Hi Tripti,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further with the refund. Could you please let us know if the last part of your message 'cancelled my account too' is a request to close your account?

 

Thank you.

~ Aleksandar
Upwork

I need the same for the client plus membership, can’t find where to submit a ticket.

Hi Fahad,

 

I shared your request with the rest of our team and one of our agents already reached out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
Upwork
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