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Fee refund to my freelancer membership

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Active Member
Tripti S Member Since: Sep 22, 2019
1 of 4
I need a refund of the monthly membership fee that has accidentally gone through today. I have not used my membership this month and cancelled my account too.
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 4

Hi Tripti,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further with the refund. Could you please let us know if the last part of your message 'cancelled my account too' is a request to close your account?

 

Thank you.

~ Aleksandar
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Active Member
Fahad A Member Since: Dec 6, 2019
3 of 4
I need the same for the client plus membership, can’t find where to submit a ticket.
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
4 of 4

Hi Fahad,

 

I shared your request with the rest of our team and one of our agents already reached out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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