Feedback Removal

[OROYINKA P]

Once a contract is ended with a client, how long does a freelancer need to wait before he can ask for the feedback to be removed by upwork?

[Petra R]

---

OROYINKA P wrote:
Once a contract is ended with a client, how long does a freelancer need to wait before he can ask for the feedback to be removed by upwork?

---

Are you top rated?

[OROYINKA P]

Yes

[Petra R]

---

OROYINKA P wrote:
Yes

---

If you haven't used the perk in the last 3 months and the last 10 contracts, you can do it right away.

[OROYINKA P]

I tried it, I was told I need to wait 14days after contract closed. I don’t know if that is a new development.

[Petra R]

---

OROYINKA P wrote:
I tried it, I was told I need to wait 14days after contract closed. I don’t know if that is a new development.

---

It's not true. Go right back to them and tell them you want it removed now.

I assume you haven't left feedback to the client because you don't want the feedback showing on your profile at all, right?

[OROYINKA P]

I left a feedback, that was how I was able to see the bad rating.

I followed the due process I read online. Or is there another method?

Can you send a link so I can see if it tallies with what i read online on how to ask for a removal?

[Petra R]

---

OROYINKA P wrote:
I left a feedback, that was how I was able to see the bad rating.

I followed the due process I read online. Or is there another method?

Can you send a link so I can see if it tallies with what i read online on how to ask for a removal?

---

I already did, but here you go again. There is no 14 day wait time.

[OROYINKA P]

I’d give you an update, thank you.##- Please type your reply above this
line -##

[OROYINKA P]

Yes, we can only process a feedback removal 14 days after the job has been closed. Please let me know after 14 days if you wish to proceed with the removal and I'd be happy to assist.


This was his response