Mar 6, 2017 02:50:44 AM by Emin K
Hi,
My client ended project and i gave refund all money. Now, Does this job affect the score ?
If it does, I want to remove it. If it doesn't, why job score was reduced ?
Mar 6, 2017 03:01:12 AM by Vladimir G
Hi Emin,
Please note that all contracts you've had are included in your score's calculation, even those on which you issued a full refund. Note that clients can leave private feedback on these jobs and Top Rated freelancers can use the feedback removal option to exclude a contract from their Job Success Score calculation.
Mar 6, 2017 04:27:15 AM by Vladimir G
Hi Emin,
Please submit a request by following the steps from the article I linked in my previous post.
Mar 6, 2017 04:49:22 AM by Petra R
@Emin K wrote:I submitted 2 requests. I am waiting now.
Why two? Wait!! And the score will not update until the next update 2 weeks from now anyway.