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whitewingdsgn
Member

Feedback/Review not showing up on my profile?

Hi! My feedback and review that was given to me by my first customer is not showing up on my profile which severly hinders my chances on landing a next project as I imagine feedback is very important. Any help please?
ACCEPTED SOLUTION
andregutierrez22
Moderator
Moderator

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.

 

Thank you!

~Andrea
Upwork

View solution in original post

3,545 REPLIES 3,545
kochubei_valeria
Community Manager
Community Manager

Hi Miko, It shows now. Sometimes it takes some time to update. Congrats for perfectly completing your first job and getting a great score! Good job!
~ Valeria
Upwork

Hey.I am having the same problem as well.My first review is not showing up on my profile as well.

Hi Abu,

 

When did you complete the contract? Please note Valerias response:


 "feedback takes some time to show on your profile. Additionally, the feedback shows once there is a payment made on the contract, so if it was an hourly contract that started and ended this week, feedback will show next week once the payment is processed."

Untitled

Feedback by client not showing on my profile.... This is the 2nd project of mine..

Hi Tiana,

 

I see you've completed two jobs so far on Upwork and they are both displayed in your profile's Work History.

Untitled

Dear Sir,

 

Recently completed my first job. Review is not showing to my profile.

Hi Manpreet,

 

Could you please pm me the contract ID by clicking on the envelope icon in the upper-left corner of this page?

Untitled

Hi, my latest ourly project is completed. But still "Review" not shown in my profile. I can see "Review" from contract. Waiting for your help. I also attached a screen shot.

 

Thank You.

**Edited for Community Guidelines**

Hi Delwar,

I've just generated your profile manually and your feedback is not listed on your profile. If you need further help let me know, thank you.

~ Goran
Upwork

Hi, Goran,

i just get it in my profile. But why not get automatically?
And why Freelancer's Response also showing? can we remove this response?

Many Thanks.

Hi Delwar,

Please keep in mind that it can take up to 48 hours for the feedback to be showed on your profile after the funds have been released and both sides have left feedback on the contract.

Freelancer's Response is an option for commenting on your client feedback (this is different from providing feedback towards your client). 
If you would to change this please reach out to our team on this Link so that we can assist you further. Thank you.

~ Goran
Upwork

Thank you for your nice response.

Same here. One out of 6 contracts' feedback is showing !!

Hi Dr. Issa,

 

I have manually generated your profile, please check if your feedback is showing correctly now. If not, please send me a PM with the contract ID and our team will investigate it further.

 

Thank you.

~ Bojan
Upwork

Thanks, it works for me.

but is not shown for the public profile.

 

Issa

Hi Dr. Issa,

 

If the original job posting was posted by the client as visible to Upwork users only, it will not show in the visitor (logged out) version of the profile. 

 

Thank you.

~ Bojan
Upwork

Hello! I have 6 or 7 reviews on my profile, that I can see when I'm logged in. But when I'm logged out and search for my profile, I can only see one review. And this from my first contract. The others are not visible. Does it mean that clients also can only see that one review? 

Thanks for your help!

Hi Sanja,

 

When clients search for freelancers, they can review the information you shared on your profile, including the feedback on your profile. Thank you. 

~ Joanne
Upwork

Hi, 

 

A client of mine left feedback once the project was over and it is not showing in my work history. It has been a few days since the feedback was given and I'm not sure how to update the profile to include it. The job name was line revisions & editing... Could you please load my profile manually and see if that helps? Thanks!

Hi Yuliya,

 

I checked, and the recently ended contract and feedback are already showing in your profile. 

~ Joanne
Upwork

I have finished two jobs and I get their money but the feedback didn't show at my profile
Marina Gergis

Hi Marina, 


Are you referring to Contract ID #s 23710759, 23722816?


~ Avery
Upwork

Hi

My first contract feedback is is not visible on profile, one needs to click on the link to see it. how can I resolve it. 

Hi Vivekanand,

 

It looks like the client didn't include a feedback comment when providing feedback on the contract and only provided the star rating. The client then left a comment on the feedback you left for them. That's why it's only showing under your feedback when you click on the job title in your Work History.

 

Thank you!

~ Bojan
Upwork

Work history and feedback

 

Hi, I just got feedback from the client but it's now visible on my profile when I view it as a buyer.

Hi Ali,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork

Hi. I have completed 7 jobs but my work history shows no items when I search my profile without signing in. Although my "See public view" shows all of my completed jobs. However, when I log out and search my own profile, there is nothing shown in work history. Please help me.

Hi Hajira,

 

The reason you`re not able to view any jobs on your profile while you`re logged out is because the jobs were posted as private. Clients also have the option to post their jobs as private. If a job is posted as public, then users who are not logged in on Upwork will be able to view it on your profile as well. Thank you.

~ Goran
Upwork

Thank you Goran for kind help. I hope these projects are visible to upwork profiles and clients and they can see the reviews.

Hi,

I hv completed my first job few days back but my "Job Score rate" is not showing on my profile as well. If there's a solution to this let me know, I'll be obliged.
Thanks,
Best Regards
Awais

Hi Awais,

 

The time it takes to get a Job Success Score varies. More than 90% of freelancers have a score after 5 projects, and nearly all freelancers have scores after completing eight projects. You can check this help article for more information.

 

Thank you!

 

~ Bojan
Upwork

I recently completed 2 order and client give me 5+ feedback now its 2 days to go but still feedback not showing in my profile also complete another order 16 hours ago and same happen with new feedback (screenshoot attached)

 

**Edited for Community Guidelines**

Hi Shakir,

 

I checked and it seems that both contracts are already showing on your 'Work History' section. If you don't see it, I suggest clearing cache and cookies or using a different browser. Let us know if you need further assistance.


Thank you.

~ Aleksandar
Upwork

Hi, my last review from a  my recently completed project is not showing up on my profile. upwork.com/ab/contracts/25742005

aocumen
Community Manager
Community Manager

Hi Johnny, 


It appears that the project you are referring to is already listed in your Work History. Congratulations on the great turn-out of this contract!


~ Avery
Upwork

Hi, I've completed two fixed payment projects and currently working on an Hourly based project (Completed 55+ hours). Recently, my hourly based client gave me a review/feedback but it's not showing up on my profile. Moreover, I've completed two jobs (Fixed Payment) but my profile is still showing only one. How can I fix it?

Hi Umar,

 

I just generated your profile manually and everything should be updated accordingly. Thank you.

~ Goran
Upwork

Hi i finished two contracts a couple of days ago, but none of the feedbacks are showing on my profile?

Hi Jorgen,

 

The contract and feedback will appear on the Upwork profile only when the payment successfully exchanges hands on the contracts. I see that you have completed 2 Hourly contracts recently and payments are still under process. Payments on Hourly contracts are processed as per the Upwork weekly billing cycle. Once the payment is successfully processed for the logged hours, you will see the fund available on your Report page and your feedback on those contracts will appear on your Upwork profile.

 

Thank you.

Pradeep.


Upwork
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