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Re: Client feedback didn't displa on my profile

nekotomatic
Active Member
Julius Jhomaree T Member Since: Mar 18, 2020
1411 of 3,269

I have recently finished a project. My client ended the contract and left feedback but it didn't display on my profile. It says "No feedback given" although there is feedback left after my contract.

 

Thank you.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
1412 of 3,269

Julius Jhomaree T wrote:

I have recently finished a project. My client ended the contract and left feedback but it didn't display on my profile. It says "No feedback given" although there is feedback left after my contract.


How recently? It takes a few hours or a couple of days to show once BOTH (!) parties have left feedback. Have you left feedback as well?

nekotomatic
Active Member
Julius Jhomaree T Member Since: Mar 18, 2020
1413 of 3,269

Hi Petra, thank you for the response. It was just a few hours ago. Yes, I also left feedback for my client. 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1414 of 3,269

Hi Julius,

 

I manually generated your profile and the feedback you are referring to is already showing on your profile. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Upwork
nekotomatic
Active Member
Julius Jhomaree T Member Since: Mar 18, 2020
1415 of 3,269

Thank you very much, Aleksandar. This is now resolved.

ruhulamin_hira
Active Member
RUHUL-AMIN- H Member Since: Sep 22, 2020
1416 of 3,269
I have completed a recent job and client has given a 5 star review. But in my profile it is showing NO feedback given. And when i click over it, it says the job is private although my profile is public.
petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
1417 of 3,269

RUHUL-AMIN- H wrote:
I have completed a recent job and client has given a 5 star review. But in my profile it is showing NO feedback given. 

It's already showing. It can take a few hours, all you have to do is wait a bit.

 


RUHUL-AMIN- H wrote:
And when i click over it, it says the job is private although my profile is public.

It doesn't say that your profile is private or that the feedback is, it says that the job is, which is correct.

ruhulamin_hira
Active Member
RUHUL-AMIN- H Member Since: Sep 22, 2020
1418 of 3,269
Thanks..
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1419 of 3,269

Hi Ruhul-Amin-,

 

I checked and it looks like the contract you're referring to has been recently ended. Contracts take about 24 hours to appear on your profile after your client pays at least $1.00. Once you receive payment, the review will be available in your profile. Thank you.  

~ Joanne
Upwork
kalpanadixit
Active Member
Kalpana D Member Since: Dec 22, 2019
1420 of 3,269

I have recently completed my one job and my client has provided me the rating and comments both.

 

I can see his comments and ratings inside the FEEDBACK section of the contracts page.

But on my profile page, the only rating is visible and comment is not coming.

 

Second, in public view, this is not visible at all. I have completed 3 jobs and Upwork is showing reviews for 2 jobs only. 3rd job review and rating are not visible at all to other users.

 

Here are my profile link and the contract links for your reference:

 

Profile Link: https://www.upwork.com/freelancers/~015e9971b2adc63b9a

Contract Link: **Edited for Community Guidelines**

 

Please help me in getting my client reviews and comments on my profile. 

 

**Edited for Community Guidelines**

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