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Client comments not showing in profile

Community Guru
Petra R Member Since: Aug 3, 2011
1381 of 2,793

Julius Jhomaree T wrote:

I have recently finished a project. My client ended the contract and left feedback but it didn't display on my profile. It says "No feedback given" although there is feedback left after my contract.


How recently? It takes a few hours or a couple of days to show once BOTH (!) parties have left feedback. Have you left feedback as well?

Active Member
Julius Jhomaree T Member Since: Mar 18, 2020
1382 of 2,793

Hi Petra, thank you for the response. It was just a few hours ago. Yes, I also left feedback for my client. 

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1383 of 2,793

Hi Julius,

 

I manually generated your profile and the feedback you are referring to is already showing on your profile. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
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Active Member
Julius Jhomaree T Member Since: Mar 18, 2020
1384 of 2,793

Thank you very much, Aleksandar. This is now resolved.

Active Member
RUHUL-AMIN- H Member Since: Sep 22, 2020
1385 of 2,793
I have completed a recent job and client has given a 5 star review. But in my profile it is showing NO feedback given. And when i click over it, it says the job is private although my profile is public.
Community Guru
Petra R Member Since: Aug 3, 2011
1386 of 2,793

RUHUL-AMIN- H wrote:
I have completed a recent job and client has given a 5 star review. But in my profile it is showing NO feedback given. 

It's already showing. It can take a few hours, all you have to do is wait a bit.

 


RUHUL-AMIN- H wrote:
And when i click over it, it says the job is private although my profile is public.

It doesn't say that your profile is private or that the feedback is, it says that the job is, which is correct.

Active Member
RUHUL-AMIN- H Member Since: Sep 22, 2020
1387 of 2,793
Thanks..
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1388 of 2,793

Hi Ruhul-Amin-,

 

I checked and it looks like the contract you're referring to has been recently ended. Contracts take about 24 hours to appear on your profile after your client pays at least $1.00. Once you receive payment, the review will be available in your profile. Thank you.  


-Joanne
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Active Member
Kalpana D Member Since: Dec 22, 2019
1389 of 2,793

I have recently completed my one job and my client has provided me the rating and comments both.

 

I can see his comments and ratings inside the FEEDBACK section of the contracts page.

But on my profile page, the only rating is visible and comment is not coming.

 

Second, in public view, this is not visible at all. I have completed 3 jobs and Upwork is showing reviews for 2 jobs only. 3rd job review and rating are not visible at all to other users.

 

Here are my profile link and the contract links for your reference:

 

Profile Link: https://www.upwork.com/freelancers/~015e9971b2adc63b9a

Contract Link: **Edited for Community Guidelines**

 

Please help me in getting my client reviews and comments on my profile. 

 

**Edited for Community Guidelines**

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1390 of 2,793

Hi Kalpana,

 

I checked the contract that you are referring to and it seems that your client didn't leave the feedback yet. You can check the contract page and the 'Feedback' section for more info on that.

 

Regarding your work history showing differently, please note that the purpose of our logged-out site is to give prospective clients and freelancers a feel for what Upwork has to offer so that they can decide whether to join our platform; it is not intended to reflect all the jobs and all the profiles available on Upwork. That's the role of the logged-in site, which is only visible to our registered users. Please note that some jobs are originally posted as private or visible to logged in Upwork users only. Contracts formed based on those job postings will also not show in visitor view of your profile for privacy reasons.

 

Thank you.

~ Aleksandar
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