Re: Contract ended but hasn't been added to finished jobs.

Ankit K · Sep 23, 2020 11:10:33 AM

Hello,

Recently I completed a fixed price job. My client left a feedback for me, I also gave. Both are very positive feedback. I can see both on my contract page. But on my profile page, it is showing 'No feedback given' . Why this happened? Kindly look into the matter and help me to solve this.

Andrea G · Sep 23, 2020 12:19:56 PM

Hi Ankit,

I manually generated your profile, it should now be showing the latest information regarding your work history and feedback.

Thanks!

~Andrea

Ankit K · Oct 17, 2020 01:32:33 PM

Thank you , Andrea

Abdallah A · Oct 3, 2020 10:08:12 AM

Hey Upwork Community!

I'm a new freelancer on Upwork and I have done 2 jobs so far. and I've been able to get all 5-star reviews.

the problem though is that the second job is finished but it's not added to my profile job count. also my earnings and review didn't update even though the job is completed (see the image below)

the status of the 2nd contracts is completed

I only have the 1st job on my profile.

**Edited for Community Guidelines**

Petra R · Oct 3, 2020 10:17:42 AM

Abdallah A wrote:
Hey Upwork Community!
the problem though is that the second job is finished but it's not added to my profile job count. also my earnings and review didn't update even though the job is completed (see the image below)

It only just ended!! Give it 24 to 48 hours.

Preston H · Oct 3, 2020 10:20:11 AM

Not all page content is instantly updated. Many page components are cached to improve system performance. As Petra advised, just be patient. Wait a few days.

Aleksandar D · Oct 3, 2020 10:30:16 AM

Hi Abdallah,

As Petra and Preston mentioned, not all pages are updated right away. However, I went ahead and manually generated your profile and everything should be showing now. Let us know if you need further assistance.

Thank you.

~ Aleksandar

Abdallah A · Oct 3, 2020 12:25:10 PM

I can see that the job count is updated to two, but the total earnings haven't yet.

Farhad K · Oct 13, 2020 10:57:57 AM

Buyer was very satisfied and he has been given 5-Star Feedback, But review isn't showing on my Profile.

Petra R · Oct 13, 2020 11:17:05 AM

Farhad K wrote:
Buyer was very satisfied and he has been given 5-Star Feedback, But review isn't showing on my Profile.

Hourly or fixed rate?

When did the contract end (It can take a few days)

Have you left feedback for the client?