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Work history not updated

rashedulislam45
Active Member
Rashedul I Member Since: Jul 4, 2020
1501 of 2,972
Hello upwork team , my recent client left feedback but feedback is not visible on my profile , i can't understand why feedback is not visible . is it take more time for being visible ? or anything else ?
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1502 of 2,972

Hi Rashedul,

 

I have manually generated your profile which should now be reflecting the most recent information regarding your work history and feedback.

 

Than you!


~ Bojan
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70bdc8d4
Active Member
Arjun S Member Since: Sep 27, 2020
1503 of 2,972

Hello everyone, 

 

I recently joined Upwork and completed my first job. The client transferred me the payment but my work history also not updated. It's been more than 15 days but still, nothing has happened. In profile, the job is showing in progress but it's completed a lot of time ago.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1504 of 2,972

Hi Arjun,

 

The contract you're referring to is still active. The person who closes the contract will be prompted to leave feedback on the contract right away. The other party will also be notified and asked to provide their feedback. We recommend the freelancer to let the client close the contract because in this case the client will be prompted to provide feedback for sure. If the client doesn't reply to the requests to close the contract, the freelancer can close it.


~ Bojan
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djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1505 of 2,972

Hi Shashwati,

 

The feedback will show up on your Work History (and update accordingly on your profile) once the payment for the contract has already been processed according to the Weekly Billing Cycle. Once the payment has been processed in your account, please wait for 24-hours for the contract to show up on your Work History.

 

Thank you.

~ Aleksandar
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djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1506 of 2,972

Hi Shashwati,

 

I checked and it seems that in the meantime, you already created a support ticket for your questions and concerns. I followed up with the team and you can expect an update very soon.

 

Thank you.

~ Aleksandar
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caba2387
Active Member
Muhammad Adnan K Member Since: Nov 9, 2020
1507 of 2,972

Hello.

Hope you're doing well. My profile seems to be not updated. I totally have three contracts, but it's showing only one contract on my profile. Is this something wrong?

Thanks.
Adnan

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1508 of 2,972

Hi Muhammad,

 

The feedback will show up on your Work History once the payment for the contracts has already been processed according to the Weekly Billing Cycle. Once the payment has been processed in your account, please wait for 24-hours for the contracts to show up on your Work History.

 

Thank you.

~ Aleksandar
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caba2387
Active Member
Muhammad Adnan K Member Since: Nov 9, 2020
1509 of 2,972

Thanks for your replying, Aleksandar.

As today is Monday, the logged hours last week already invoiced to my client and the money is now in the next step(In Review). However, do I still have to wait more time for the contracts to reflect on my profile?

 

Regards,

Adnan

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1510 of 2,972

Hi Muhammad,

 

Yes, you need to wait more time for the contracts and their feedback to reflect on your profile. Please refer to the help article I shared in my previous post to see when that will happen.

 

Thank you.

~ Aleksandar
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