Contract ended but still in progress

[Joanne Marie P]

Hi Julius,

I checked and I can confirm that the contract and feedback are already showing on your profile. Please try checking again. You may also want to try checking using a different browser. 

[Rodie Jun B]

Hello there,

My recent contract has been ended last Sunday but its Thursday now and it says on my profile that my contract is still in progress and the review is not showing up.

How can I fix this ?

Thanks

[Aleksandar D]

Hi Rodie, and Waqar,

One of our team members will reach out to you both directly via a support ticket to assist you further.

Thank you.

[Waqar U]

I complete a job on Sunday and client left me a feedback which is visible in my 'All Contracts' tab but not there at profile. Help will be appreciated.

Regards,

[Vikram M]

This seems to be an ongoing problem, affecting many (maybe all) of us...feedback is taking DAYS to appear on the profile page. Otherwise, it would typically be visible in a couple of hours or overnight at best.

As things stand at the moment, days pass by, before a client review - or my response to it, actually appears on my profile. 

[Sabrina K]

I finished a job and after I rated the client, her feedback for me showed up in the contract section. However, 24 hours later it is still not showing up on my profile. It says: "No feedback given." Does anyone know why that is?

[Goran V]

Hi Sabrina,

Our team will reach out to you via ticket as well and will assist you further. Thank you.

[Shajjadul I. S]

My client and I, both left feedback to each other. But It had not been shown yet even 2 days gone. 
This was my second project.  If I get this one, there will be 2 reviews in my profile.  Kindly let me know how to sort it out.
Thanks. 

[Bojan S]

Hi Shajjadul I.,

I checked this for you and the feedback you're referring to is currently showing on your profile. Could you please clear your cache and cookies or log in with another browser to check if you`ll see it on your end?  

Let us know if the issue persists.  

Thank you.

[Md Sohanur Rahman S]

Hi, I have a completed a fixed-price job and the client left a review & rating, so I did. I can read it from "Terms & Settings", however, it's not showing on my profile. Could you please help in this regard?

Thanks in advance!