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Re: Can't see Earnings as well as client's review on my profile.

bb29da59
Ace Contributor
Devayani G Member Since: Jun 5, 2021
3401 of 3,525
Thank you Nikola!😊
d_dharankar
Active Member
Dhiraj D Member Since: Mar 1, 2018
3402 of 3,525

I completed my first project yesterday as a Data Analyst freelancer. I did the work in 1hr ended the contract saying "Job completed succesfully." but I cannot see the earnings as well the review that client left on my profile.

Maybe I did something wrong because it was my first project and had no experience of working with upwork settings.

I raised the issue with Upwork and it's been more than 12 hrs but no reply from their side yet.

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
3403 of 3,525

Hi Dhiraj,

 

The contract and feedback will show up on your Work History once the payment for the contract has already been processed according to the Weekly Billing Cycle. Once the payment has been processed in your account, please wait for 24-hours for the contract to show up on your Work History. Once that happens, your profile earnings should update accordingly.


Thank you.

~ Aleksandar
Upwork
d_dharankar
Active Member
Dhiraj D Member Since: Mar 1, 2018
3404 of 3,525

Thankyou for your fast reply but even the client cannot see the payment option to pay me.

I completed 1 hr on the upwork app and submitted the project. When I open my contract, I cannot see any earnings per hour report or any generated invoice. The client said he isn't seeing any invoice either to pay me as per my hourly rate.

Please let me chat with the support team. I had raised a dispute yesterday but didn't receive any reply yet.

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
3405 of 3,525

Hi Dhiraj,

 

All time logged in your Work Diary, whether tracked or added as manual time, is automatically invoiced to your client using the schedule below.

  • Week 1 – You log time using the Upwork Desktop App (Time Tracker)
  • Week 2 – Your time is invoiced to your client on Monday and they have until Friday to review your work
  • Week 3 – Earnings become available on the following Wednesday

For more information, you can check this help article.

 

Thank you.

~ Aleksandar
Upwork
d_dharankar
Active Member
Dhiraj D Member Since: Mar 1, 2018
3406 of 3,525

So, considering I got hired and completed the job yesterday(Monday) on hourly rate

1) When will the client get auto generated invoice ?

2)When the earnings and client review will show up on my account ?

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
3407 of 3,525

Hi Dhiraj,

 

I already answered both of your questions in my previous posts.

 

1) Next Monday

2) Next Wednesday

 

Thank you.

~ Aleksandar
Upwork
dian_alpunsus
Active Member
Dian D Member Since: Jun 8, 2021
3408 of 3,525
i had the same problem in the past but don't worry because it processing by
upwork at the moment. it should be there in one or two weeks.
iamhasnainhayat
Active Member
Muhammad Hasnain H Member Since: Jun 17, 2021
3409 of 3,525
Hi Upwork community. I have completed the project few hours ago but review and feedback is not showing on my profile. Also payment is pending .
andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
3410 of 3,525

Hi Muhammad,

 

I've manually generated your profile, you should be able to see the latest information now. 

When your client releases a milestone or final payment on a fixed-price job, it immediately shows as pending on your financial account. Pending payments become available for you to withdraw after the standard five-day security period. You can check on the status of your funds in Reports > Overview.

 

~Andrea
Upwork
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