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whitewingdsgn
Member

Feedback/Review not showing up on my profile?

Hi! My feedback and review that was given to me by my first customer is not showing up on my profile which severly hinders my chances on landing a next project as I imagine feedback is very important. Any help please?
ACCEPTED SOLUTION
andregutierrez22
Moderator
Moderator

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.

 

Thank you!

~Andrea
Upwork

View solution in original post

3,545 REPLIES 3,545

Hello

I'm also facing similar issue, my total number of jobs and ratings/feedbacks section are not updating

Hi Upwork,

I have completed first job in upwork on 27-Dec-20 and client has given good feedback.

But this feedback is not showing up in my profile (public view).

Kindly help to publish this feedback so that I can get better chances.

Regards

Krishna

 

Hi Krishna,

 

I checked this for you and the feedback you're referring to is currently showing on your profile. Could you please clear your cache and cookies or log in with another browser to check if you`ll see it on your end?  

 

Let us know if the issue persists.  

 

Thank you.

~ Bojan
Upwork

hi, my review publically not show. i have done project since 6-7 month age.

Hi Baki,

 

I checked and it looks like there are no earnings yet for this contract. In general, when you receive the earnings, the contract should show on your work history. You will receive the funds for this contract accounting to Weekly Billing Cycle.


However, please know that some jobs are originally posted as private or visible to logged in Upwork users only. Contracts formed based on those job postings will also not show in visitor view of your profile for privacy reasons. Let us know if you have further questions.

 

~ Nikola
Upwork

I completed a job and the client gave me good feedback. Feedback is visible in job post but not on my profile. What is the problem?

Hi Hasnain,

 

I have manually generated your profile which should now be reflecting the most recent information regarding your work history and feedback.

 

Thank you!

~ Bojan
Upwork

Hello,

 

May I know that why the feedback is not showing on my profile?

If takes some time, could you please let me know when it will be visible on my profile.

 

Thank You,

Jahanzeb

Hi Jahanzeb,

 

I checked and it looks like the feedback is already showing on your profile. Could you please check again and let me know if you still need help with this? You can always try clearing your cache and cookies or using another browser to see if that helps.


Thank you.

~ Aleksandar
Upwork

Hi sir,

I have completed a job in 2019 and clint gave me feedback but I didn't. At that time I didn't understand the process but now my feedback is not showing up on my profile. Can I give the feedback now to the client and show the feedback of the client in my profile? 

Thank you

Hi Md,

 

I checked this for you and the feedback youโ€™re referring to is showing on your profile. Could you please clear your cache and cookies or log in with another browser to check if youโ€™ll see it on your end?  

 

Let us know if the issue persists.  

 

Thank you.

~ Bojan
Upwork

Yes, I can also see that review in public view but I can't see it in the incognito window. I tried with clean cache and cookies but none of them seems to work.

Hi Md S,

 

Are you referring to viewing your profile as a logged out user? If yes, rest assured everything is working as designed. 

When a job post is posted as private or Upwork only, it will be visible only to users who are logged in on Upwork. Thank you.

~ Goran
Upwork

Hi, Vladimir

 

I finished one contract on Jan 24, but it's still not showing on my work history.

Contract ID is 21455996.

Would you please check that and help me?

 

Thanks,

Gabriel

Hi Gabriel,

 

We'll have one of our team members reach out to you directly and assist you further with your concern, thank you for reaching out to us. 

~ Bojan
Upwork

Hi, Bojan

Thank you for your kind reply.

I will wait for good news.

my first review isnt showing too, what do i do?

 My feedback and review that was given to me by my first customer is not showing up on my profile 

Hi Saad,

 

I checked this for you and the feedback is showing on your profile. Could you please clear your cache and cookies or log in with another browser to check if you`re seeing it on your end? Let us know if the issue persists. 

~ Bojan
Upwork

I have the same problem, Kindly solve it. 

sir first review is not being showed, can you check mine?  where can i check ?

Hi Asad,

 

I checked and saw that the review is already showing up on your profile. You can check it by clicking on profile under the find work tab of your Upwork profile. Thanks!

~ Joanne
Upwork

I am having the same problem. I have have had 2 jobs close and they were both fixed rate jobs and should have posted by now. 

Hi Nathan,

It looks as though the jobs and feedback are already visible on your profile.

~Nina

My last review is not showing on my profile sir, Can you please fix this problem.

Mirza **Edited for Community Guidelines**
.

Hi Mirza,

 

I checked and can see that all of your completed contracts are currently showing under your Work History. If by any chance you can't see it on your end, please try clearing your browser cache and cookies and check again. If that doesn't work, please let me know so we can assist you further.

 

Thank you.

~ Luiggi
Upwork

Hi I am having the same problem as well. My recent work review is not showing up on my profile as well. Even if there is a client feedback and ratings given. Why is that? 

Hi Jocelyn, 


I checked your profile and looks like this contract's feedback is already showing on your account. Congratulations on the 5-stars!


~ Avery
Upwork

I give  feedback to my cleint and client give me back a feedback. But only clien'ts feedback is showing into my profile. My given feedback is not showing. please fix it. and guide me about this process.
There is only Client's feedback which she given to me. But My feedback to her is not showing. Why?

Hello Muhammad,

 

Your feedback to your client won't be displayed on your Work History and Feedback section. However, if you click the contract name, a window will pop up and displays the whole details of the contract together with the feedback you gave to your client. Thank you.


Untitled

Thanks for clarification. Now I want one thing more about rising talent badge. After how much time the rising talent badge will appear on my profile?
Thanks in advance. 

Hi Muhammad,

 

Freelancers are added to the Rising Talent Program when they qualify. Please check this help article for more information. 

~ Joanne
Upwork

Hello. Am Having same issues. My work Hours and review not showing and i completed the contract yesterday.


@Maurice S wrote:

Hello. Am Having same issues. My work Hours and review not showing and i completed the contract yesterday.


 It will not show until the client has been charged on Monday afternoon, as explained dozens of times in this thread already.

 

Thanks For clarifying that.

Hi Maurice,

On hourly contracts clients are billed every Monday for the hours tracked in the previous week. Once your client has been billed the contract with the feedback will be listed on your profile. Thank you.

~ Goran
Upwork

Hi,
If contract is fixed amount based and payment is in pending state. After ending contract when feedback will appear on profile?

 

Thanks.

Hi Muhammad, 

Your feedback will appear in your Work History once you and your client leave feedback for each other (the system is double-blind), or once the 14-day feedback period is over, whichever comes first. 

You may read more about it here


~ Avery
Upwork

How long does it take to show in the profile?  I received mine on last May 8th but it is not displayed in my profile.

 

 

Hi Araceli,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork