Feedback/Review not showing up on my profile?

Luiggi R · Jan 16, 2021 12:55:52 PM

Hi Muhammad,

I checked and I could see all of your completed contracts and their feedback showing under your work history. Would you mind clearing the cache and cookies of your browser and check again? If the issue persists on your end, feel free to let me know so we can assist you further.

Thank you.

~ Luiggi

Sumeet R · Jan 16, 2021 01:49:14 PM

Client paid me more than 1$ and provide feedback and it doesn't show up on the profile. I have a public profile.

Luiggi R · Jan 16, 2021 03:38:38 PM

Hi Sumeet,

I've refreshed your profile on my end and the feedback should now be visible. Can you please check again? Feel free to let me know if the issue persists.

Thank you.

~ Luiggi

Sarwo W · Jan 18, 2021 04:06:29 PM

Hi everyone,

I have very strange scenario. Client already provided feedback, I can see it from contract page. I provided feedback as well to client. However, my feedback is displayed to the job, but my client's feedback is displayed to the job as well as my profile.

Could anyone help me please?

Joanne Marie P · Jan 18, 2021 04:56:15 PM

Hi Sarwo,

I checked your account, and the contract and the feedback are already showing in your profile. Please try checking again using a different browser.

-Joanne

Charilyn D · Jan 16, 2021 07:33:53 PM

Hello!

My profile looks like it is not updating. I have new feedback (it was given last December 2020) that is not showing on my profile and a terminated contract that shows up as active.

Likewise, my JSS is not moving.

Does anybody have any idea how to validate or resolve this?

Thanks in advance!!!

Luiggi R · Jan 16, 2021 09:57:35 PM

Hi Charilyn,

Regarding the feedback, I've shared this information with the team, and we'll have one of our agents reach out to you via a support ticket to further assist you. As far as the JSS is concerned, it was updated last week and I can see that it's showing correctly in your profile. Feel free to check this help article to learn more.

Thank you.

~ Luiggi

Saad J · Jan 17, 2021 01:37:48 AM

Hello client job and feedback is not showing up in my job history section even after 24 hrs. Contract id is 26006027

Please help

Shariful S · Jan 17, 2021 02:13:42 AM

It may take up to 3 days. U may check if it is showing in client's account or Contract page yet.

Saad J · Jan 17, 2021 02:43:35 AM

ok Thank You