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Feedback/Review not showing up on my profile?

Active Member
Syed Resvan R Member Since: May 22, 2019
611 of 627

Its working now, thnks

Ace Contributor
Malik S Member Since: Jul 12, 2018
612 of 627

Hi can someone check why job in progress is not showing on my profile? 

 

I have 2 active contracts. 

 

Thanks

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
613 of 627

Hi Malik,

 

Looks like your contracts were just recently activated. Please, give our system a few more hours to process this and your Profile should get updated.   

 

If it's not updated within next 24h, please follow up with us here and we'll gladly assist you further.  

 

Thank you.

~ Bojan
Untitled
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
614 of 627

Hi Tehmina,

 

Thanks for reaching out to us. I checked and it seems that all Contracts are displaying feedback on your profile. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
Untitled
Active Member
Faizan S Member Since: Jan 4, 2019
615 of 627

Hello Aleksendar, 

 

I really hope this finds you well, I have the same issue my 2 ended contracts do not show feedback and say no feedback given while the clients say they have given the feedback as it can not be ended without giving feedback. 

 

Looking forward to hearing from you!

 

Thanks

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
616 of 627

Hi Faizan,

 

I have manually generated your profile which should now be reflecting the most recent information regarding your work history and feedback.

If the issue persists, please send me a PM with the contract ID. I'll check that for you and assist you accordingly.

 

Thank you.

~ Bojan
Untitled
Active Member
Jason S Member Since: Jun 10, 2019
617 of 627

Good evening Faizan,

 

I was hoping you could help me with why I have 2 completed jobs and both of them tell me they left positive feedback yet neither of the jobs shows any feedback left.

Community Guru
Petra R Member Since: Aug 3, 2011
618 of 627

Jason S wrote:

 

I was hoping you could help me with why I have 2 completed jobs and both of them tell me they left positive feedback yet neither of the jobs shows any feedback left.


Have you left feedback to those clients, too? With the feedback system being double-blind, it does not show until both parties have left feedback or 14 days have passed.

 

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
619 of 627

Hi Jason,

 

I checked your account and see that you haven't given your feedback yet for the other contract that was recently ended. The system is double-blind, which means that feedback won't be visible until both parties provide it for each other. If only one party leaves feedback, it will be posted after the 14-day period has expired. 

 

As for the other contract, the feedback is now showing on your profile. If you have other questions, please let us know. Thanks!


-Joanne
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Active Member
Ljubomir P Member Since: Apr 30, 2019
620 of 627

Hi, yesterday I got my first review from a client after which I also left mine.  However, this review isn't presented on my profile yet.

 

I'm contacting you here because I already had an issue with the platform, so I want to avoid any further complications.

 

The problem was that after manually entering my working hours for my job (for this client), I got banned without reason. The funny thing was that this happened a few days after I got a verification badge. I tried to reach customer service but I didn't get any reply. After some time I came back on UpWork to check and saw that my profile was active again.

 

I saw that my contract with the client is still active so I asked the client to help me with a review and end the contract properly. We did this yesterday.

 

Because this is my first review, and because I know that a really deserved this 5-star review, I want to avoid any potential issues. 

 

If it's needed I can send you examples of my work, or ask my client to contact you to prove my statement. 

 

Thank you in advance.

 

 

 

 

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