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whitewingdsgn
Member

Feedback/Review not showing up on my profile?

Hi! My feedback and review that was given to me by my first customer is not showing up on my profile which severly hinders my chances on landing a next project as I imagine feedback is very important. Any help please?
ACCEPTED SOLUTION
andregutierrez22
Moderator
Moderator

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.

 

Thank you!

~Andrea
Upwork

View solution in original post

3,545 REPLIES 3,545

Hi Vanessa,

 

The feedback will show up on your Work History once the payment for the contract has already been processed according to the Weekly Billing Cycle. Once the payment has been processed in your account, please wait for 24-hours for the contract to show up on your Work History.


Thank you.

~ Aleksandar
Upwork

Oh, thank you very much for clearing that one. I thought itโ€™s 24 hours
after the feedback was given. I got my feedback right away on my previous
Hourly Contract client right after he ended the contract, thatโ€™s why I had
an assumption that it would be the same.






Greetings,

Dear Upwork Team.
I need little assistance from your side.
I have a in-process job on my profile, but is not showing in process in my profile.
Contract ID 27901545
Can you please check and assist me why the job is not reflecting in my profile?

Your co-operation would be sincerely appreciated.

Thank you.
Regards;
saikat M.

Hi Saikat,

 

Please note that only jobs on which payment has been processed are displayed on the freelancer's profile. 

 

Thank you.

~ Aleksandar
Upwork

Thanks

ryaan420
Member

Hello,

 

I need help to solve my problem. my current job is not showing in the job in the process tab in a specific category. please help me and tell me what to do.

 

I attached pictures.

in 1st image, my all work shows and in this in-process section my current job is showing 2 but when I go to the category where this job needs to place.

in 2nd image, this job actually needs to posted in the in-process section. but it's only showing 1 instead of 2 .

I hope you guys understand what I am trying to say.

my current running job is 2 and it only shows 1.

2nd job was update in the all work section 1 week ago.

Hi Zohaib,

 

Could you please reach out to me via PM (click on my name) and share your contract title or ID? Thank you.

~ Goran
Upwork

Hello Goran V,

 

I try to PM you but msg is not sent so i reply here.

 

I attched the image please check the job title in the image.

**Edited for Community Guidelines**

Hi Zohaib,

 

If you haven't applied with your specialized profile you will need to add the job manually to your specialized profile.
To do this, select the correct specialized profile > next to the Work History click on the pencil case > mark the job you would like to list > click Save. Once this is done, the contract will be listed under your general and specialized profile. Thank you.

~ Goran
Upwork

oh, thank you dear my problem is solved. thanks again.

 contract ID is 27901545

I am currently doing an hourly job, even though there is a job in process, but the hourly time is not being updated. how to I can solve this issue?

Hi Saikat,

 

I've manually generated your profile, you should be able to see the latest information now.

 

~Andrea
Upwork

thanks. problem sloved

Hi,

It also happening for me too. Even hours are taking so much time to update.

Hi Ammad,

 

I went ahead and manually generated your profile. Please check and let me know if you still need help with this.


Thank you.

~ Aleksandar
Upwork

My second client recently gave me feedback and a five star rating after approving my payment. I got notified by email as well. However this feedback is not showing on my profile.
Kindly help

Hi Ayesha,

 

I manually generated your profile and the feedback is now showing in the 'Work History' section. Let us know if you need further help.

 

Thank you.

~ Aleksandar
Upwork

Yet another feedback is not shown in my work history for

Subtitles and Translation - 

 
Moderators wellcome.
__
done. immediately after this post was written...

Hi Alex,

 

I manually generated your profile and the feedback for the contract in question is now showing in the 'Work History' section.

 

Thank you.

~ Aleksandar
Upwork

Hello, in my case too. A client left feedback that shows in the job page but not in my profile. Could you update my profile too? Thanks. Job id is 27864048 I guess (If it's not where can I find it?). It's the last job I've completed.

 

Thanks.

Hi Eric,

 

I checked your account and it looks like the contract and feedback are already showing in your profile. Could you please check again? Thank you!

~ Joanne
Upwork

Oh you're rigth. Guess I just had to wait a little more. Thanks.

e1fac931
Member

My second contract just ended and I'm wondering how I can see what, if any, public feedback he gave me. How do I find this? Thanks. 

Hi Lynn,

 

Feedback for closed contracts appears on your public profile. You can see this by going to Find Work > Profile. I can see that the feedback for your latest contract is already showing there. Feel free to check this help article to learn more.

~ Luiggi
Upwork

Thank you! 

tushar601
Member

Hello, my buyer left his feedback on my hourly project after end the contarct, but its almsot 10 hours passed but the review not showing on my profil

Hi Tushar,

 

The feedback will show up on your Work History once the payment for the contract has already been processed according to the Weekly Billing Cycle. Once the payment has been processed in your account, please wait for 24-hours for the contract to show up on your Work History.

 

Thank you.

~ Aleksandar
Upwork
n_zakout
Member

my first job did not show up in my work history?

kindly, could you help me??

 


Nihad Z wrote:

my first job did not show up in my work history?

kindly, could you help me??


Because you haven't been paid yet. The contract will show after the client has been charged for the hours you logged this week, which will happen on Monday. It can then take another day or so.

I have already sent an email to your team concerning the above-mentioned subject.

Your reply was ( Because you haven't been paid yet. The contract will show after the client has been charged for the hours you logged this week, which will happen on Monday. It can then take another day or so).

 

but our contract ended, The job needed 3 hours only. And there are no more hours to be done.
The client gave me feedback and so did I.

 


Nihad Z wrote:

but our contract ended, The job needed 3 hours only. And there are no more hours to be done.
The client gave me feedback and so did I.


It doesn't matter whether the contract is closed or not. It doesn't matter whether you left feedback or not. The client won't be charged until Monday and the contract will show some time after that.

 


Nihad Z wrote:

I have already sent an email to your team concerning the above-mentioned subject.


Why?

Hi Nihad,

 

The feedback will show up on your Work History once the payment for the contract has already been processed according to the Weekly Billing Cycle. Once the payment has been processed in your account, please wait for 24-hours for the contract to show up on your Work History.

 

Thank you.

~ Aleksandar
Upwork

I have a client on Upwork with multiple jobs, all the jobs are successfully completed and client leave reviews but reviews are not showing when someone checks my profile.

 

Can anyone help with what's going on and what is the solution?


Saqib S wrote:

I have a client on Upwork with multiple jobs, all the jobs are successfully completed and client leave reviews but reviews are not showing when someone checks my profile.

 

Can anyone help with what's going on and what is the solution?


That happens when the client has set the job to private. 

Thanks for your quick reply Martina.

 

can I see the job is private or not? OR just client see this part? please help.

audeco
Member

Evening!

I just finished a lil job tonight, but it does not appear in my work history. The one I'm working on right now is there. Is that normal or?

Thank you!

It appears after a few hours or sometimes days. There is difference in Fixed or Horuly jobs.

Oh...I'll give it two days then.

1e952567
Member

Hi, My active contracts don't show on my profile. Can you please help me with this? I want active contracts should be appearing on my profile.