I'm having the same issue on a recently completed project. The client closed the project and posted a review/feedback yesterday but it's not showing on my profile. As someone who is new to Upwork, with only a few completed jobs, it's important to me that client feedback is posted in a timely way. Can you assist?
@Jacqueline B wrote:
Why would this be? The ratings should not (in my opinion) be tied to payment being processed. When the client accepts that the job is completed successfully is when the rating for that job should be posted, not a week later when we get paid...
Contract was ended on Dec 27. It is now Jan 2 and still no review/rating.
Feedback is only displayed for jobs where money changed hands. If the client hasn't been billed yet, the feedback isn't displayed.
Usually it takes up to 12 hours for the profile to update and feedback to show. I refreshed your profile manually and now your feedback is showing.
Also, you may need to update your profile with a different picture. Your profile picture has to be an actual photo of you and can't be a logo.
I am facing the same issue. This is my fourth Job on upwork. My client has confirmed that he has left the feedback, but the feedback is still not visible on my profile. Could you please let me know how much time is required for the feedback to be published?
In order for feedback to show, there has to be at least $1 paid on the contract. It looks like all the contracts that meet that criteria are now showing on your profile.