I checked and it looks like the contract you're referring to is an Hourly Contract. When working on an Hourly Contract you are paid based on the Weekly Billing Cycle. Since the contract started and ended this week, your client will be invoiced for the hours you worked on Monday, and then the funds will go through a Review and Security periods before they are available for withdrawal. You can check on the status of your payment by going to your Reports > Overview. When you receive the payment from the contract, your feedback will start showing on your profile.
i checked that overview , i have that money on the pending section. I have finished that work a week ago why is it still pending and how to receive the money and the feedback. Please help me out
As we shared before, the feedback will show up on your Work History once the payment for the contract has already been processed according to the Weekly Billing Cycle. Once the payment has been processed in your account, please wait for 24-hours for the contract to show up on your Work History.
The funds are currently in the 'Pending' section of your Reports page which represents the standard security hold period in which funds cannot be withdrawn. Please note that Hourly payments are in the security period from the time the client review ends on Friday to when the funds are released on Wednesday. Once the funds move to the 'Available' section of the same Reports page, you can withdraw them.
I just checked your profile and I can see all of your contracts are listed there. If you`re still unable to view it on your end, please reach out to me via PM (click on my name) with the contract ID/title. Thank you.
Please log out and log in again, you can also try clearing your cache and cookies. If you`re still not seeing the feedback after this, let me know. Thank you.