Feedback/Review not showing up on my profile?

Farhad K · Oct 14, 2020 11:24:35 PM

I have completed my 2nd job 12 october 2020. Buyer was very satisfied and he has been given 5-Star Feedback, But review isn't showing on my Profile.

Goran V · Oct 14, 2020 11:43:58 PM

Hi Farhad,

I can confirm that both jobs are listed on your profile. However, the second one list under the section "In progress" since the contract is still opened.

Once you or your client has closed the contract, both parties will be able to provide feedback for each other. Thank you.

Farhad K · Oct 14, 2020 11:48:35 PM

Specializes in **Edited for Community Guidelines**

Petra R · Oct 15, 2020 12:00:57 AM

Farhad K wrote:
Specializes in Presentation Design profile is not showing my feedback.

It's an hourly contract and as such it won't show up until after the client has been charged for the time you have billed, which will happen on Monday afternoon UTC, The feedback will show within around 24 hours after that. It isn't showing because nothing has been paid yet.

Petra R · Oct 19, 2020 12:53:51 AM

Farhad K wrote:
still faceing same problem.

You are not facing any problem. Your client will be charged this afternoon / evening (as you have already been told) and after that (could be a few hours or a day) your feedback will show.

There is no problem. There is nothing to resolve.

Just wait!

Goran V · Oct 15, 2020 12:03:30 AM

Hi Farhad,

Please keep in mind that in order for a contract to be listed on your profile funds needs to be exchanged. When you`re working on hourly contracts your clients are billed every Monday for the time tracked in the previous week.
Once your client is billed for the tracked time your contract will be published on your profile as well. Thank you.

Farhad K · Oct 18, 2020 11:53:14 PM

Still faceing same problem.

Junaid Q · Oct 20, 2020 02:30:21 AM

Hi- I have recently my second job on upwork- However, my second job update in not appearing on my 'work history'. My first ongoing job is appearing but not second one.

Would appreciate the support in updating my profile

Thanks,

Junaid

Aleksandar D · Oct 20, 2020 03:29:55 AM

Hi Junaid,

The feedback will show up on your Work History once the payment for the contract has already been processed according to the Weekly Billing Cycle. Once the payment has been processed in your account, please wait for 24-hours for the contract to show up on your Work History.

Thank you.

~ Aleksandar

Vicky U · Oct 22, 2020 03:24:29 AM

Hi guys, please I need help.

My work history on my profile is not reflecting my most recent work completed.

Also, on my profile, the total jobs completed is still showing 1 job, however, I have completed 2 jobs already.