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Feedback/Review not showing up on my profile?

monami7000
Active Member
GHADHOUN A Member Since: Feb 7, 2016
2381 of 2,958

Hi,

I completed my job and the contract was ended and I got a feedback, but the job is listed as "in progress" on my profile. Please help.

Regards

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2382 of 2,958

Hi GHADHOUN,

Was this an hourly contract or a fixed price contract?
If it is fixed price give it some time and your profile will be updated accordingly. For hourly contracts we need to bill your client first for the hours logged this week and then your feedback will be showing on your profile.


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monami7000
Active Member
GHADHOUN A Member Since: Feb 7, 2016
2383 of 2,958

A fixed contract.
Thank you.

kochubei_valeria
Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2384 of 2,958

Hi Ghadhoun,

 

I checked your profile as well and it looks like the fixed price contract that ended today is now showing as completed with feedback. Let us know if you have any further questions.

~ Valeria
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uxcentury
Active Member
UX C Member Since: Dec 5, 2017
2385 of 2,958

Hi Valeria,

Same issue for me, we gived feedback each other and after ending it stays "In progress" Labeled.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2386 of 2,958

Hi UX, 


I've manually generated your profile and the feedback in question is now showing. Congratulations on a job well done! 


-Avery
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ericfuorin
Active Member
Eric F Member Since: Dec 6, 2017
2387 of 2,958

Hi Avery! I have a similar problem more than a month ago I have successfully completed the contract. In the "all contracts" tab I see feedback from client and 5 stars. But still "work in progress" in my profile. Please help to solve the problem. Thank you in advance.

vladag
Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
2388 of 2,958

Hi Eric,

 

I checked and see the contracts you completed are correctly reflected on your profile.

azgraphic
Active Member
Max A Member Since: Dec 13, 2016
2389 of 2,958

Dear Vladimir, 

I have the same problem. I've completed a project more than a week ago, and it's already ended, and I and my client have left feedback for yach other. But, on my profile page, this project is still marked as "Job in progress".

Can anything be done about this situation?

This is the project I'm talking about: 

https://www.upwork.com/d/contracts/19149285

Thank you

Max

vladag
Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
2390 of 2,958

Hi Max,

 

It looks like the contract status was recently updated on your profile, which now features the feedback you received.

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