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Feedback/Review not showing up on my profile?

boshoffirene
Community Guru
Irene B Member Since: Feb 17, 2015
2421 of 3,311

Very often logging out and logging in again solves the issue.

monami7000
Active Member
GHADHOUN A Member Since: Feb 7, 2016
2422 of 3,311

Hi,

I completed my job and the contract was ended and I got a feedback, but the job is listed as "in progress" on my profile. Please help.

Regards

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2423 of 3,311

Hi GHADHOUN,

Was this an hourly contract or a fixed price contract?
If it is fixed price give it some time and your profile will be updated accordingly. For hourly contracts we need to bill your client first for the hours logged this week and then your feedback will be showing on your profile.

~ Goran
Upwork
monami7000
Active Member
GHADHOUN A Member Since: Feb 7, 2016
2424 of 3,311

A fixed contract.
Thank you.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
2425 of 3,311

Hi Ghadhoun,

 

I checked your profile as well and it looks like the fixed price contract that ended today is now showing as completed with feedback. Let us know if you have any further questions.

~ Valeria
Upwork
uxcentury
Active Member
UX C Member Since: Dec 5, 2017
2426 of 3,311

Hi Valeria,

Same issue for me, we gived feedback each other and after ending it stays "In progress" Labeled.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2427 of 3,311

Hi UX, 


I've manually generated your profile and the feedback in question is now showing. Congratulations on a job well done! 


~ Avery
Upwork
ericfuorin
Active Member
Eric F Member Since: Dec 6, 2017
2428 of 3,311

Hi Avery! I have a similar problem more than a month ago I have successfully completed the contract. In the "all contracts" tab I see feedback from client and 5 stars. But still "work in progress" in my profile. Please help to solve the problem. Thank you in advance.

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
2429 of 3,311

Hi Eric,

 

I checked and see the contracts you completed are correctly reflected on your profile.

Untitled
azgraphic
Active Member
Max A Member Since: Dec 13, 2016
2430 of 3,311

Dear Vladimir, 

I have the same problem. I've completed a project more than a week ago, and it's already ended, and I and my client have left feedback for yach other. But, on my profile page, this project is still marked as "Job in progress".

Can anything be done about this situation?

This is the project I'm talking about: 

https://www.upwork.com/d/contracts/19149285

Thank you

Max

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