๐Ÿˆ Community
whitewingdsgn
Member

Feedback/Review not showing up on my profile?

Hi! My feedback and review that was given to me by my first customer is not showing up on my profile which severly hinders my chances on landing a next project as I imagine feedback is very important. Any help please?
ACCEPTED SOLUTION
andregutierrez22
Moderator
Moderator

Hi all,

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.

 

Thank you!

~Andrea
Upwork

View solution in original post

3,545 REPLIES 3,545

Hi! My feedback and review that was given to me by my 2 clients  are not showing up on my profile which severly hinders my chances on landing a next project as I imagine feedback is very important. Any help please?

And please Update my success rate beacuse i have completed 2 projects successfully Thanks! 

Hi Muhammad,

Please sign out and log back in to check if your feedback is showing on your profile.

~ Goran
Upwork

Hey moderator please help.

 

My feedback also do not showing in my profile. Here my profile link **Edited for Community Guidelines**

Hi Mohammad,

 

It takes up to 12 hours for the feedback to show up on your profile. Please try to check your profile again later. Thank you!

 

~ Joanne
Upwork

Hey Valeria, I just completed my first project and I see the project listed on my profile but it doesn't show the rating or the review. Will it still appear?

 

Thanks so much

Hi Natalie,

I have generated your profile manually,the feedback should be showing in your profile now. Thanks.

~ Jo-An

Untitled

My last Review Given by the client it's not showing on my profile . that payment also come on my account but still review not showing on my Profile . it is a fix Price Project

Hi Shah, 


I checked your profile and can see that the feedback in question is already showing up. Congratulations on the 5-stars, Shah! Keep it up!


~ Avery
Upwork

No it is not showing ... 
i have 4 job complated and one job is running. only 3 job review display there

Hi Shah, 


This is what I'm seeing when I go to your profile. Are you seeing something else on your Work HIstory section? 

Screen Shot 2018-03-09 at 3.40.22 PM.png


~ Avery
Upwork

Hi, 

 

Today i have completed my 3rd Project succesfully, and client submitted Feedback on my work, but it is not showing on my profile, please do needfull, if it takes some time no iuuses 

 

Thanks,

Madhukar

Hi Madhukar,

 

I checked this for you, and you have received feedback from the client on one project, and it's showing on your profile! If you need more information and help, please reply here so that we can assist you further. Thank you!

~ Bojan
Upwork

Hello! I now have 2 client feedback that are not showing up in my profile, only in the contract info? Why is that and how can this be fixed? How much time does it usually take to show up? One feedback showed up quickly, while the other two are just in the contract info. One of these "stuck" feedback had been given more than 24 hours ago. Thanks!

Hi Ritchelle,

 

I have manually generated your profile which should now be reflecting with one of the contracts you referred to. Regarding the second contract you are referring to, please note that only jobs on which payment has been processed are displayed on Freelancer's profile. Once funds from Pending tab are released to the Available tab after 5-day security period, your job will be visible on your profile together with the feedback you are referring to. Please let us know if you have any further questions!

~ Bojan
Upwork

How much time it needs to be displayed in my profile

Hi Ihor,

 

Every Monday clients are billed for hourly contracts for the hours tracked in the previous week. Once your client is billed the feedback will show on your profile. Thanks!

~ Joanne
Upwork


@Ihor D wrote:
How much time it needs to be displayed in my profile

 Your profile shows not a single job  even though you should have 4 and be heading for top rated.

 

Upwork, any chance of any answer as to why so many peoples' jobs and feedback are vanishing from their profiles?

 

@Joanne Marie P wrote:

Hi Ihor,

 

Every Monday clients are billed for hourly contracts for the hours tracked in the previous week. Once your client is billed the feedback will show on your profile. Thanks!

 Joanne, take a look at his profile!! It does not show a SINGLE job! Not ONE.

It should be showing jobs by now as he has had completed contracts with feedback.

 

This is happening on masses of profiles  and has been pointed out and flagged repeatedly...

What is going on?

 

where are they.jpg

 

Hi Petra,

 

I've shared this concern with the team. Thanks!

~ Joanne
Upwork

Hi there,

 

Feedback is not shown on the profile after two days and i can clrealy see the earned amount of the project on my account. client did sent me the screenshot of the review given but it don't appear in my account after 2 days.

 

Plesae help

Hi Yasir,

I just checked your profile and the feedback is listed on your profile. Please log out and log in again and if it is not showing on your end let me know, thank you.

~ Goran
Upwork

Hello,

 

I am not seeing my clients feedback on my profile. The job ended and completed on Jan 22 2019. Please help, thank you ๐Ÿ™‚

Hi Edralin, 

Feedback shows up on your Work History once the payment for the contract has already been processed according to the Weekly Billing Cycle. Once the payment has been processed in your account, please wait for 24-hours for the contract to show up on your Work History. If this doesn't happen automatically, you can update this thread, and our team will assist you further. 


~ Avery
Upwork

Hi!

 

Thanks for checking on this. As I checked now, the payment for this contract has already been processed. I withraw it on Wednesday Feb 06 2019 but the feedback or review is still not reflecting on my profile. The Contract ID is 21439745

Hi Edralin, 


I have escalated your concern with the Customer Support Team and they will reach out to you to assist you further.


~ Avery
Upwork

Hi. This is Peter. My frist client gave a feedback but it's not appearing on my profile. It's important . And wanna know why? Please help .Thanks.

 

Hi Peter,

 

In order for the feedback to be showed on your profile you will also need to provide feedback on your contract. The feedback period is 14 days from the end of a contract. The system is double-blind, which means that feedback wonโ€™t be visible until both parties provide it for each other. If only one party leaves feedback, it will be posted after the 14-day period has expired. Thank you.

~ Goran
Upwork

I completed first JOB 2 days ago but my feedback is not displaying in my profile. Please Help.

 

Thank You

Hi Yash,

 

I have manually generated your profile which should now be reflecting the most recent information regarding your work history and feedback.

 

Thank you for reaching out to us. 

~ Bojan
Upwork

Hi, I have completed a job yesterday and received a good feedback, but I cannot see the contract on my profile.

Please help me with this issue.

Thanks in advance. Mostafa

Hi Mostafa,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your feedback/contract. Thank you.

~ Goran
Upwork

Hello, I have already completed one job in upwork which is not view in my profile and also client ratings, feedback is not viewing in my profile. What should I do now? Waiting for your reply with the solutions. Thanks in advance. With Best Regards, Prabal Bhadra

Hi, I have successfully completed a job three weeks ago and the client left the feedback. Unfortunately, the feedback space is blank till now on my profile but the feedback that I gave to the client is visible on the client's profile.

Hi Aafaq,

 

I checked the contract that you are referring to, and it seems like the client did not leave any feedback, but only provided you with a star-rating. You can check this by logging in to your account and clicking on the contract. Once there, kindly go to Terms & Settings. Thanks!

~ Joanne
Upwork

Hello,

I am having the same problem. 

Feedback is already given by the client. But it doesn't seem to be found on my profile. Heads up, this is a fixed price ended earlier today.

Hi Kevin Hector,

 

I checked, and it looks like the feedback is already showing in your profile. Please let us know if you need further assistance. Thank you!

~ Joanne
Upwork

review not showing on my profile

Hi, Iโ€™m having some issues with mine too. My client and I just left feedback a feedback for each other and for some reason it isnโ€™t showing up on my profile.

Hi Katrina Christine,

 

I have manually generated your profile which should now be reflecting the most recent information regarding your work history and feedback.

~ Bojan
Upwork

Thank you so much! Really appreciate it

Hello, I completed a project on 21 Dec and the client left the feedback but 4 days passed and it's not showing on my profile.  Can you please check it for me?

 

**Edited for Community Guidelines**

Learning Paths