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Feedback/Review not showing up on my profile?

Active Member
Syed Resvan R Member Since: May 22, 2019
611 of 628

Hi! My feedback and review that was given to me by my first customer is not showing up on my profile which severly hinders my chances on landing a next project as I imagine feedback is very important. Any help please?

Active Member
Syed Resvan R Member Since: May 22, 2019
612 of 628

Its working now, thnks

Ace Contributor
Malik S Member Since: Jul 12, 2018
613 of 628

Hi can someone check why job in progress is not showing on my profile? 

 

I have 2 active contracts. 

 

Thanks

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
614 of 628

Hi Malik,

 

Looks like your contracts were just recently activated. Please, give our system a few more hours to process this and your Profile should get updated.   

 

If it's not updated within next 24h, please follow up with us here and we'll gladly assist you further.  

 

Thank you.

~ Bojan
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
615 of 628

Hi Tehmina,

 

Thanks for reaching out to us. I checked and it seems that all Contracts are displaying feedback on your profile. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
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Active Member
Faizan S Member Since: Jan 4, 2019
616 of 628

Hello Aleksendar, 

 

I really hope this finds you well, I have the same issue my 2 ended contracts do not show feedback and say no feedback given while the clients say they have given the feedback as it can not be ended without giving feedback. 

 

Looking forward to hearing from you!

 

Thanks

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
617 of 628

Hi Faizan,

 

I have manually generated your profile which should now be reflecting the most recent information regarding your work history and feedback.

If the issue persists, please send me a PM with the contract ID. I'll check that for you and assist you accordingly.

 

Thank you.

~ Bojan
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Active Member
Jason S Member Since: Jun 10, 2019
618 of 628

Good evening Faizan,

 

I was hoping you could help me with why I have 2 completed jobs and both of them tell me they left positive feedback yet neither of the jobs shows any feedback left.

Community Guru
Petra R Member Since: Aug 3, 2011
619 of 628

Jason S wrote:

 

I was hoping you could help me with why I have 2 completed jobs and both of them tell me they left positive feedback yet neither of the jobs shows any feedback left.


Have you left feedback to those clients, too? With the feedback system being double-blind, it does not show until both parties have left feedback or 14 days have passed.

 

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
620 of 628

Hi Jason,

 

I checked your account and see that you haven't given your feedback yet for the other contract that was recently ended. The system is double-blind, which means that feedback won't be visible until both parties provide it for each other. If only one party leaves feedback, it will be posted after the 14-day period has expired. 

 

As for the other contract, the feedback is now showing on your profile. If you have other questions, please let us know. Thanks!


-Joanne
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