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Feedback/Review not showing up on my profile?

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Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
71 of 1,440

Hi Shavi,

 

Note that profiles are updated on a daily basis and your recently completed contract and feedback you received will be displayed on your profile once it updates automatically. Congrats on completing your first job on Upwork!

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Active Member
Jacqueline B Member Since: Apr 4, 2017
72 of 1,440

Why would this be? The ratings should not (in my opinion) be tied to payment being processed. When the client accepts that the job is completed successfully is when the rating for that job should be posted, not a week later when we get paid...

 

Contract was ended on Dec 27. It is now Jan 2 and still no review/rating.

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Community Guru
Nina K Member Since: Nov 29, 2017
73 of 1,440

Hi Jacqueline,

I've manually generated your profile which should now show the most recent information.

Normally profiles update automatically and regularly to make sure the most current information is displayed. However, delays with updating are possible and we can always help you with it by updating it manually for you.

We also have a team of engineers working on improving the system so that there are fewer delays.

~Nina
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Ace Contributor
Ginny S Member Since: Mar 31, 2019
74 of 1,440

I'm having the same issue on a recently completed project. The client closed the project and posted a review/feedback yesterday but it's not showing on my profile. As someone who is new to Upwork, with only a few completed jobs, it's important to me that client feedback is posted in a timely way. Can you assist?

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Active Member
Peter T Member Since: Apr 12, 2019
75 of 1,440
You have to give feedback to your clients too. Only when both parties give
feedback each other, the reviews will appear. So make sure you and your
clients give feedback each other.##- Please type your reply above this line
-##
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Active Member
Waleed H Member Since: Jan 23, 2016
76 of 1,440

hi! I successfully completed a fixed-job contract 2 days ago and the contract ended on 1st Jan but still, my profile shows Job is still in progress

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Community Guru
Nina K Member Since: Nov 29, 2017
77 of 1,440

Waleed,

I have manually generated your profile and it should now be showing the most recent information.

~Nina
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Community Guru
Jennifer D Member Since: Feb 15, 2016
78 of 1,440

@Jacqueline B wrote:

Why would this be? The ratings should not (in my opinion) be tied to payment being processed. When the client accepts that the job is completed successfully is when the rating for that job should be posted, not a week later when we get paid...

 

Contract was ended on Dec 27. It is now Jan 2 and still no review/rating.


 Feedback is only displayed for jobs where money changed hands. If the client hasn't been billed yet, the feedback isn't displayed.

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Active Member
Abdul W Member Since: Aug 24, 2016
79 of 1,440

Hello, 

 

i completed first project yesterday and my employer given 5 star with good feedback but its not showing on my profile page.

 

I have to publish it manually?

 

 

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
80 of 1,440

Hi Abdul,

 

Usually it takes up to 12 hours for the profile to update and feedback to show. I refreshed your profile manually and now your feedback is showing.

 

Also, you may need to update your profile with a different picture. Your profile picture has to be an actual photo of you and can't be a logo.

 

Thank you.

~ Valeria
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