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Feedback problems (disappeared)

liuta_svitlana
Active Member
Svitlana L Member Since: Feb 16, 2017
1 of 3

Hi! 

The contract was successfully closed on August 21. I and my client left the feedback (this can be seen it the "All contracts" tab). But the feedback in profile hasn't appeared, but I found the information about it (cleared my cache). It worked. After a while, the feedback appeared in my profile, but a few days later it has disappeared again. (the clearing of cache don't help to solve this problem).
Please, tell me what is this?

Also on several feedbacks disappeared the description (there are only the job's name and the number of stars).
Why does it happen?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 3

Hi Svitlana,

 

One of our team members will reach out to you shortly and assist you further, thank you for your patience!

 

~ Bojan
Upwork
kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
BEST ANSWER
3 of 3

Svitlana, 

 

We managed to fix it and the feedback is now showing on your profile. If you run into the same problem again, please let us know.

 

Thanks!

~ Valeria
Upwork

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