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kvasir
Community Member

Feedback to Upwork: Improve job recommendations

Hello Upwork team,

May I suggest that you put some additional effort into selecting the "handpicked" jobs you email me?

My profile rate is $95/hour, so I don't know why your algorithm thinks I'd be interested in a $16/hour job. 

Worse, your last email included TWO jobs asking for FALSE TRUSTPILOT REVIEWS! I'm speechless.

Please improve your quality checks.

 

2 REPLIES 2
kvasir
Community Member

Additional absurdity: one of the TrustPilot jobs (which I clicked on in order to flag as inappropriate, even though this really shouldn't be freelancers' job), is invitation-only. When you email job recommendations, why include jobs that the freelancer can't apply to??
Screenshot 2023-11-20 at 09.37.19.png

PradeepH
Moderator
Moderator

Hi Mette,

 

I am sorry to hear about your experience. I apologize for the frustration this has caused you. We take the quality of the jobs we send to our freelancers very seriously and we are sorry that you have received jobs that do not meet your expectations.

 

The recommendations you receive via email are based on your Upwork profile, skills and history. We are constantly working to improve our algorithm and I will be sharing your feedback with the relevant team. Feel free to use the "Flag as Inappropriate" option throughout the site to report a job post that you feel violates Upwork or other website's TOS.

 

- Pradeep

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