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Feedback without a contract?

stevewitters
Active Member
Steve W Member Since: May 3, 2020
1 of 11

Is it, or may it become, possible for a perspective client to provide feedback without entering into a contract? Not sure if I am uniquely situated, but some of my work depends on timing per gov. regulations. In those instances, I ask a few preliminary questions to confirm that the client's objectives are achievable. If not, I simply let them know of the situation and, of course, not contract is established. I am confident the perspective client would provide positive feedback, if they could.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2 of 11

Steve W wrote:

Is it, or may it become, possible for a perspective client to provide feedback without entering into a contract? 


It isn't possible and I would think that Upwork has no interest in providing benefits for things that lead to $0 revenue.

 


Steve W wrote:

 I am confident the perspective client would provide positive feedback, if they could.


I'm sure they would, but how does you providing consultancy services free of charge earn Upwork money?

stevewitters
Active Member
Steve W Member Since: May 3, 2020
3 of 11

Understood, but what your call free consulting services could get me disbared for violating ethics rules. Perhaps I am uniquely situated here.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
4 of 11

Steve W wrote:

 but what your call free consulting services could get me disbared for violating ethics rules.


What?? (It does not violate the terms of service).

lucioric
Community Guru
Lucio Ricardo M Member Since: May 16, 2018
5 of 11

i think that a few screening questions is not free consulting, or does it?. And, does it cause you an issue if you have several interviews without a feedback?.

ceefaeca
Community Leader
Aru B Member Since: Sep 19, 2020
6 of 11

If someone did not work with a freelancer how can they leave feedback?

 

Feedback is for the work freelancers do. For being eligible for feedback first there should be a contract, then after the job when a client or you end the contract it becomes eligible for feedback. It is not possible to have feedback without a contract. 

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
BEST ANSWER
7 of 11

Steve:
An hourly contract can pay money to the freelancer for a period of time as small as 10 minutes.

A fixed-price contract can pay money to a freelancer for an amount as small as five dollars.

 

If a client wants to leave feedback for you, the client can hire you using an hourly contract and pay you a bonus payment of one dollar, while you log no time at all.

 

So if your question is: "Can a client leave feedback for me without there being a substantial contract that pays a lot of money?"

 

The answer is: Yes.

View solution in original post

feed_my_eyes
Community Guru
Christine A Member Since: May 4, 2016
8 of 11

Steve W wrote:

Is it, or may it become, possible for a perspective client to provide feedback without entering into a contract? Not sure if I am uniquely situated, but some of my work depends on timing per gov. regulations. In those instances, I ask a few preliminary questions to confirm that the client's objectives are achievable. If not, I simply let them know of the situation and, of course, not contract is established. I am confident the perspective client would provide positive feedback, if they could.


No, of course clients cannot provide feedback unless you actually have a contract and do some work for them. But if you're regularly spending more than 15-20 minutes discussing the client's goals, you could instead suggest that they set up a contract for a consultation, and then they could rate you after that.

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
9 of 11

re: "...but what you call free consulting services could get me disbared for violating ethics rules. Perhaps I am uniquely situated here."

 

Maybe you are situated "differently" than most Upwork freelancers.

 

Personally, I am immune from being disbarred no matter what type of consultation I provide. So I can not directly relate to your concern. Nor can most Upwork freelancers.

 

If you are concerned about disbarment, then you may have niche-specific concerns. But not entirely "unique" concerns, as there are thousands of people in your profession who are active Upwork freelancers.

wlyonsatl
Community Guru
Will L Member Since: Jul 9, 2015
10 of 11

I would never recommend letting a complete stranger/potential client have the possibility of leaving feedback for me based on a contract that only covers an initial conversation. I want to have a good feeling whether I can work with a potential client before they are allowed into the exclusive circle of potential feedback providers.

 

Of course, with feedback now being value-weighted in calculating my JSS, a 20-minute contract would likely have little to no effect on my Job Success Score. But I still wouldn't want to allow a wild card client leaving any sort of feedback for me. They won't pay me enough for 20 minutes of my time to make it worth my while.

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