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hitarth_patel
Community Member

Feedback

Hi, i need to know whether the client or freelancer review once posted can be edited or deleted later by self.

3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Hitarth,

 

Once your client has provided feedback on your contract, you can use the option Enable client to change feedback and allow your client to update their initial feedback. Thank you.

~ Goran
Upwork
bilsim
Community Member

I am not sue about yours (the freelancers’), but the client can remove their feedback within 14 days after posting it, either because they decided to do so, or because you asked them to do so through a specific button that says “ask the client to remove/edit the review”.

It may be possible the client can request the same thing from you from their end using the same button.

petra_r
Community Member


Biljana V wrote:

 the client can remove their feedback within 14 days after posting it, either because they decided to do so, or because you asked them to do so through a specific button that says “ask the client to remove/edit the review”.


There is no such button. Both clients and freelancers have access to a button to (only) change feedback. That button doesn't let anyone remove the feedback, just change it. (which might include removing written feedback). It can be used anytime, not just within 14 days of the feedback having been left and once used, stays open for 14 days (so the other party can change the feedback literally countless times for a whole 14 days).

 

Clients or freelancers can't remove feedback they left without contacting support.

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