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Files in attachment !!

Active Member
Sylvie P Member Since: Nov 21, 2017
1 of 48

Hello .. it's impossible to share any attachment today ! What's happening ???  :-5

Community Leader
Richard H Member Since: Aug 22, 2015
2 of 48

Is there a problem today with the site that is causing an error in uploading files (PDFs) in the proposal page?

I've tried 3 times on 3 jobs to upload a pdf (3 to 6 mg).

Moderator
Avery O Moderator Member Since: Nov 23, 2015
3 of 48

Hi Richard, 

I wanted to check if this happens on another browser, or after you've cleared your cache and cookies? 


-Avery
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Community Leader
Richard H Member Since: Aug 22, 2015
4 of 48

I've cleared my cache and cookies in google chrome and the problem still persists today.

 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
5 of 48

Hi Richard,

Our team will investigate this further and reach out to you directly shortly to assist you further. Thank you for reporting.


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Community Leader
Ivan B Member Since: Sep 7, 2013
6 of 48

Never clear cache and cookies when people from Upwork ask you to do so. Actually they know nothing about cache and cookies and only post canned responses...

 

Sorry, we were unable to save your attachment.png

 

Me too...

Active Member
Jennifer K Member Since: Oct 13, 2017
7 of 48

It's happening to me as well - in 2 different browsers. Never happened before.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
8 of 48

Hi Jennifer,

 

Our engineers are currently investigating the issue with attachments that some freelancers are experiencing. I see you already have a ticket about it and the team will use it to post an update.

 

Thanks!

 

~ Valeria
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Active Member
Jennifer K Member Since: Oct 13, 2017
9 of 48

I'm having that problem as well. "Can't upload image.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
10 of 48

Hi Sylvia and Jennifer, 

I`m sorry about the inconvenience this had caused you. Our team will reach out to you both and assist you further via ticket. Thank you!


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