We apologize for the inconvenience caused by the issue with attachments. Our engineers are currently working on fixing it as soon as possible.
Thank you for your patience.
Are you seeing an error message when you tried to add attachments? Can you please try a different browser and try clearing your cache and cookies if that works? If you still experience trouble after trying out these steps, please let us know so we can investigate further. Thank you!
Dear Support Staffs,
I am unable to upload a few of my works in the proposal section for my client's review and reference. I have tried multiple browsers and have cleared my cache but it does not seem to work.
I have also tried attaching the files that I have previously sent to other clients but the same problem persists. Below is a snapshot of the error I received since afternoon and this problem have yet been resolved.
Please advise, thanks.
Hi Min Sheng,
We apologize for the inconvenience caused by the issue with attachments. Our engineers are currently working on fixing it as soon as possible. Thank you for your patience.
I have a PDF portfolio that I've been uploading recently in my applications, but since last night Upwork won't let me upload this attachment. It comes up with a message saying "we are unable to save this attachment." I've tried renaming it, compressing it, making sure all the links are present in InDesign where I made it, and nothing will let me attach it even though I've done so multiple times before. I tried uploading different files just to see if they worked, and it seems to be just this specific attachment that Upwork has a problem with.