Financial Transactions Limited - But no emails?

[louiselcl144]

Hi all,

This "financial transactions limited" error message popped up after I updated my legal name on Upworks. I have not received any email for details as suggested. 

At the moment it left me the impression that perhaps I can't get paid even if I accomplish my job for clients.

Anyone from the Upwork team can assist?

Thank you.

[BojanS]

Hi Chee Leng,

We'll have one of our agents reach out to you via a support ticket to assist you with your concern. 

Thank you for reaching out to us.