Dec 24, 2019 08:43:47 AM by Joshua Austin B
Hi.
I have not used my Upwork account in some time, but logged in recently to find that my financial transactions had been limited. I have no idea how or why this limit was placed but would like to get it resolved.
I have no notifications about a limit or alert that requires attention.
I have received no emails regarding the limit.
I'm a bit confused as to how I can resolve the issue as there are no limits or notifications of required action.
Can anyone help?
Thanks,
Josh
Dec 24, 2019 08:54:25 AM by Bojan S
Hi Joshua Austin,
I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.
Thank you for your patience.
Feb 5, 2020 08:48:08 AM by Rob M
I am having the exact same experience as Joshua.
i have not logged in in years and would ike to reactivate.
Feb 5, 2020 09:43:22 AM by Bojan S
Hi Rob,
One of our team members will reach out to you directly via a support ticket to assist you with this concern.
Thank you!