I'm sorry about the frustration the suspension of your account is causing you. I'll follow up with the team that is handling your issue and they will update you as soon as they can. We are not able to share any details about your suspension here on the forums however.
Thank you for your patience.
@Vladimir G wrote:
We are not able to share any details about your suspension here on the forums however.
But Upwork is not sharing details either on the ticket or on the live chat. My ticket has been closed without any solution and when I opened another, it was closed as duplicate. Please let me know minimum how much time does it take to resolve this issue and what is happening with my account right now.
My ID has been verified but following message still appears:
"Financial transactions for Neetika Agarwal (8355884) have been limited. Please check your email for additional information or contact customer support."
What needs to be done now??
Thank you for verifying your ID. The team will update the ticket once they review your account.
I apologize for the inconvenience this has caused you.
I am happy to hear your account is reinstated. It looks like there are some unresolved issues with your client's account though and that's why those contracts are on hold. I followed up with the team about that.
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