Its been a bad start to my day as when i logged into my odesk account this morning i saw a notice just above the job feed saying "Your financial transactions has been limited and check your email or contact the customer support ".
Neither i received any email nor customer care resolved my issue as one of the support said that it is under higher authorities.He also didn't gave me the reason why it has been limited.
Please odesk help me in this regard as i have valuable money and projects going on .
It is worrying me and i am depressed.
I am sorry about the frustration the suspension of your account is causing you. I will follow up with the Team that is handling your issue and they will update you as soon as they can. We are not able to share any details about your suspension here on the forums however.
Thank you for your patience.
Hello mam ,
Thanks for your reply.
It would have been great if the reason would have been told to me .So that i could have reacted in a positive way to solve any issues.
What should i do ?? Wait blindly ?? Any tracking link extra so that i can know the status of my issue ??
From what I understand from reading other people's posts is that you just basically have to sit and wait until the process is finished.
A number of freelancers have been posting here complaining about not understanding why their accounts have been flagged and oDesk doesn't seem to want to explain it. I don't think it's right, but it seems like oDesk thinks it's a good idea.
Hi, this morning I received a messgae saying that my finanial transaction has been limited and I needed to re-submit my profile. I tried to do that, but it said that my account has been suspended. Will you please tell me what's going on as I am confused and need to resume to my jobs!
Thanks and regards,
I am sorry to hear about the confusion. I have followed up with the Team about your account suspension and they will update you as soon as possible. Additionally, you need to expand your profile description with more information about your experience and skills.
Hi, this morning I received a messgae saying that my finanial transaction has been limited and I needed to re-submit my profile. I tried to do that, but it said that my account has been suspended. Will you please tell me what's going on.. Im a newbie here i cant apply because of this..
Sorry to hear about your account suspension. I would suggest you improve your profile overview a bit more to make it more professional. Please, focus more on your skills and work experience. Also, make sure you proofread your overview and fix grammar and punctuation errors. After you have updated your profile, please let Customer Support know through the open ticket.
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