Hello! If you have any questions about why your account is suspended, check your support tickets in the Help Center.
From the right hand corner of your profile page —>click the question mark, then hit Help and Support. Here is the place you can view all of your open tickets, and check the progress of your tickets
My Issue first resolve and when I login to withdraw the funds again showing financial account suspend even no ticket from odesk management team and no dispute. I already apologies for my past mistake and commit will never repeat in future but why account suspended again no ticket and when I contact chat support they send me a new ticket with only heading suspension there is nothing description and all even the ticket was raised that time when I am chating still no response once team send a message we will restore your account why it shows again on my account. Help Me
I have checked your issue and I see that you have already been informed about the reasons of your account suspension in the support ticket. Please, keep communicating through the ticket to have the issue resolved as soon as possible.
Thank you for your cooperation.
My account got limited and haven't received notifications for this as well. What can i do to reactive my account. The money was taken from my bank accound and i the freelances not work any more and he doesnt take him money.
Please help. This is my first project and i dont know whats the problem, which rule i brake it
I am sorry to hear your account has been suspended. Rest assured that your concern has already been forwarded to the appropriate department. Please, communicate with them through the open ticket in order to resolve the issue as quickly as possible.
Not only do they not respond, here is what they are saying
"I regret to inform you that based on this review, your account will not be restored.
Please be advised that further appeals of this decision may not be responded to as our decision is final."
What did I do wrong ??!
This is absolutely terrible.
I'm not talking about the suspension since I have no idea why Ayan was suspended and maybe there was a good reason for it.
What is disgusting is suspending an account and then not telling the freelancer why. And then telling the freelancer not to bother even asking why.
oDesk makes too many mistakes for people to have to take things on trust. If you suspend someone--fine. But have the courtesy and decency to explain why that suspension took place.
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