berubej
Member

Financial Transactions Limited

Hi. 

I have not used my Upwork account in some time, but logged in recently to find that my financial transactions had been limited. I have no idea how or why this limit was placed but would like to get it resolved. 

I have no notifications about a limit or alert that requires attention.

I have received no emails regarding the limit.

I'm a bit confused as to how I can resolve the issue as there are no limits or notifications of required action.

 

Can anyone help?

 

Thanks,

Josh

3 REPLIES 3
bstojadinovic
Community Manager
Community Manager

Hi Joshua Austin,

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.

~ Bojan
Upwork

I am having the exact same experience as Joshua.
i have not logged in in years and would ike to reactivate.  

Hi Rob,

 

One of our team members will reach out to you directly via a support ticket to assist you with this concern.

 

Thank you!

~ Bojan
Upwork