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Financial Transactions Limited

75818f8b
Active Member
Generaldo S Member Since: Mar 10, 2020
1 of 3

There's a financial restirction on my account. There is a misunderstanding, I was just sending the Finished project 370mb file that can’t send in Upwork chat with client because it has a limit of 50mb bellow. So what I did is I uploaded the Finished project excel file 370mb in mediafire without knowing a thing about restrictions of sending files to not allowed site so I did reupload and tried the Google drive and sended the link and it works and then suddenly I’ve got restricted in financial transactions. According to upwork they detected the excel file malicious malware; I’m proud to say that the file doesn’t have a virus.

Please help me fix this issue Smiley Sad. Thank you

 

**Edited for community guidelines**

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 3

Hi Generaldo,

 

I'll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

 

Thank you for your patience.

~ Bojan
Upwork
75818f8b
Active Member
Generaldo S Member Since: Mar 10, 2020
3 of 3
Thank you ☺️
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