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dmihaylova
Community Member

Financial Transactions are Limited

Hello,

I saw that my account has limited financial transactions but every time I try to click on the link for customer support it redirects me to the job search page.  I have tried both the link that it shows me in the message on the top of the website as well as the one in the footer. Is there any  other I can contact customer support?

Daniela

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Daniela,

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via email as soon as possible.

 

Thank you for your patience.

~ Bojan
Upwork
dmihaylova
Community Member

My financial transactions have been limited. I have already written here before and I have been contacted by a member of customer support who said the issue would be resolved for me. It has been a few months since then and unfortunately it has not yet been resolved. 

BojanS
Community Manager
Community Manager

Hi Daniela,

 

We'll have one of our agents reach out to you via support ticket to assist you with your concern.

 

Thank you for reaching out to us. 

 

~ Bojan
Upwork
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