Financial Transactions has been Limited

[saif552]

Hello, 

My upwork account was limited and I did not get any notification, when message shown up I find the cause; client open the dispute. I replied to dispute and share my story but still nobody replied there. How long it will take? What will be the process? If client shows a single prove against me I my open to refund all his money but I am pretty sure he dont have any prove I complete his Job, contract was also end. I want to end this as soon as possible.

Best regards

[AleksandarD]

Hi Saifullah,

Thanks for reaching out to us. I'm sorry to hear you are having a bad experience with your client. Upwork operates as a neutral third party in these situations and follows a strict dispute resolution process for when there are issues. For more information on the dispute process please check out this help article and this Community thread.

Thank you.

[saif552]

Its 14 days to dispute. My account has been limited. 

I tell my story nobody replying there. What should I do?

[AveryO]

Hi Saifullah, 

I'll go ahead and follow up with the team handling your case so that they can get back to you and assist you further with your concern.