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f463737c
Member

Financial account has been limited.

Hey! Upwork notified me of my financial account being suspended. I have provided them with the details they have asked for and haven’t received any email yet. I’m worried. Kindly help!
6 REPLIES 6
g_vasilevski
Retired Team Member
Retired Team Member

Hi Rija,

 

I checked your account and I can see that you're communicating with our team on your ticket. Our team will continue assisting you directly there. If you have any additional questions, feel free to update your ticket at any time as well. Thank you.

~ Goran
Upwork

They are telling me that I have any outstanding balance in my account but I have none. I’ve provided with every detail asked. How will I get this suspension removed? I have no idea.

Hi Rija,

 

Our team will assist you further directly on your ticket. Feel free to follow up directly with any additional questions or information you may have. Thank you.

~ Goran
Upwork

I hope your teams replies soon. I’m going crazy here. TIA.

Hey! Your team hasn’t assisted me further. Kindly help! x

Hi Rija,

 

I apologize for the delay in receiving an update. I’ll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

 

Thank you for your patience.

~ Bojan
Upwork